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Medical Receptionist / Therapy Care Coordinator (Full-Time) at Ortho San Antonio

Medical Receptionist / Therapy Care Coordinator (Full-Time) at Ortho San Antonio

Physicians Rehab SolutionSan Antonio, TX, United States
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Ortho San Antonio’s Outpatient Orthopaedic Therapy Clinic is seeking a full time Therapy Care Coordinator .

Benefits :

  • Excellent Compensation
  • Day 1 Benefits - Medical, Dental, Vision, Long-Term Disability, Life & AD&D
  • Generous PTO Accrual

Responsibilities and Duties for Medical Receptionist :

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges.
  • Protects patients' rights by maintaining the confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Other duties as assigned.
  • Responsibilities and Duties for Therapy Care Coordinator :

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).
  • Knowledge of optimizing scheduling for the patient and corresponding appointments within the practice.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges.
  • Protects patients' rights by maintaining the confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Verify benefits and obtain authorization to treat from a variety of medical coverage payors.
  • This individual will be decisive, self-driven, and dynamic. Also, willing to be mentored, trained, and developed to achieve high performance and personal satisfaction.
  • Other duties as assigned.
  • Minimum Requirements :

  • 1-2 years of Physical Therapy Office experience is a plus
  • Experience with patient scheduling
  • Proficient in Microsoft Office
  • Excellent Customer Service and Telephone skills
  • Other Skills Required :

  • Ability to Multi-task
  • Organized
  • Self-Motivated
  • Attention to detail
  • This position requires a background check upon acceptance.

    Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Req# 3237
  • Equal Employment Opportunity :

    Ortho of San Antonio provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    This position requires a background check and potential drug screen upon acceptance.

    Req#3237

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    Medical Coordinator • San Antonio, TX, United States

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