Head of Fraud Operations

Description

Position Summary

The Head of Fraud Ops will lead all activities of the Fraud Operations Department. The VP of Fraud Operations is expected to have strong leadership, collaboration, critical thinking, analytical, and communication skills; be detail-oriented, and have the ability to lead and develop a team of managers, analysts, and operations specialists. This individual will lead the Fraud Operations Department through its modernization plan.

Summary of Essential Job Functions

• Lead a department of VP / AVPs, managers, analysts, and operations specialists
• Lead in the execution of the Fraud Operations modernization plan
• Review Operation's performance / support needs with Executive Management
• Analyze Operations for alignment with and execution of the of Company's vision
• Provide Operations with leadership support and tools to meet established goals
• Partner and collaborate with various departments such as Customer Service, Back Office, Compliance, Credit Risk, and Technology

Position Requirements

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.