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9am - 3pm : Customer Service Representative (Part-Time)

9am - 3pm : Customer Service Representative (Part-Time)

Dayton FreightCrest Hill, IL, US
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Customer Service Representative

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities

Core Responsibilities :

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies
    • Additional Tasks :
  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filing

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

    • Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

    • Starting Pay : $18.00 / hour.

    Pay does vary depending on relevant industry experience.

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    Customer Service Representative • Crest Hill, IL, US