Senior Operations Manager

Job Description

The Senior Operations Manager is responsible for the success of the Inbound and Outbound departments of the Distribution Center. Success is providing a safe, productive, fun, and hard-working environment for team members. The Senior Operations Manager must have a passion for developing leaders, be data-centric and love analyzing trends, proficient in identifying opportunities and deploying actions while empowering a cohesive, motivated, and execution driven Leadership team.

Reporting to the General Manager, the Senior Operations Manager will :

• Manage to ensure operational excellence in all areas within their scope, including efficient operations of warehouse management systems and related equipment, inventory management and product placement, and proper maintenance and organization of all Inbound and Outbound functions.
• Provide leadership, labor planning, and direction for both IB and OB teams, including Managers, Supervisors, Leads, and Ops Associates who are responsible for accurately processing 6,000-10,000 orders daily, as well as processing inbound receipts and replenishing inventory levels.
• Responsible for the overall performance of IB and OB departments, including safety, talent management, defining KPIs, and meeting SLAs.
• Collaborate with the Process Engineering team and peers to analyze KPIs and engage in best practices.
• Analyzes operations data to maximize department quality, productivity, and efficiency.
• Reviews financial data to determine how efficiently the DC is using its space and labor.
• Drives continuous improvement projects and cost control efficiencies for the business.
• Recruit, mentor, train, and develop employees, conduct annual performance reviews and disciplinary meetings when necessary.
• Ensure a culture of safety by following safety and 5S policies and procedures.

Experience

About Distribution Management :

Headquartered in the Missouri Research Park in St. Charles, MO, Distribution Management is a national technology, fulfillment, and distribution provider specializing in automated order handling, managed supply services, wholesale services, and e-commerce fulfillment. DM can reach 99% of the U.S. within one to two days and some international destinations within three days from its five strategically located distribution centers. DM’s order accuracy rate of 99.9% is reflective of its focus on operational excellence, efficiencies that have resulted from significant investment in technology and a resolute IT development staff specializing in integration, automation, and Realtime reporting. To learn more, visit www.distributionmgmt.com.