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Systems Administrator II

Systems Administrator II

Town of ErieErie, CO, US
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Overview

As a Systems Administrator with the Town of Erie, you'll play a key role in keeping our technology running smoothly and securely across all departments. This position provides advanced technical support for a wide range of systems—including computing hardware, networks, voice and data communications, imaging, and radio systems (excluding 911). Working under general supervision, you'll gain the knowledge and experience needed to take ownership of critical responsibilities, troubleshoot complex issues, and deliver reliable IT services that support our employees and the community we serve.

If you thrive in a collaborative environment, enjoy seeing projects come to life, and take pride in attention to detail, this is an exciting opportunity to make a lasting impact in Erie. All staff are expected to adhere to the Town\'s mission, vision, and values of TRUE.

Posting Details

Posting Dates : 09 / 26 / 2025 - 10 / 03 / 2025. Please ensure your application is submitted and complete prior to 11 : 59pm on 10 / 03 / 2025 to be considered. All incomplete applications will be withdrawn from the process. This posting may close early without further notice.

Salary and Category

Salary : $76,456 - $109,037 per year. Job Category : Information Technology. Job Location : Town Hall - Erie, CO. Position Type : Full Time. Level : Experienced.

Duties and Responsibilities

  • Safeguards security of data, network access, and backup systems.
  • Serves as systems administrator for all computing and telecommunications systems.
  • Maintains and administers computer networks and related computing environments, including computer hardware, systems software, applications software, and configurations.
  • Manages the day-to-day operations of Active Directory Windows 2012 / 2016, including the maintenance of accounts, security groups, group policies, server-based shared directories, and permissions.
  • Maintains VMware infrastructure, including physical hosts, SAN, and operating systems.
  • Maintains and supports LAN / WAN network devices.
  • Monitors network performance to determine whether adjustments are needed and to plan future changes.
  • Administration of Office 365 environment, including using PowerShell to make backend changes.
  • Mentors and coaches and provides lead tech support to Desktop Technician.

Budgets, Contracts, and Purchasing

  • Assists with developing and interpreting organizational goals, policies, and procedures.
  • Assists in maintaining service contracts, including cloud-based services such as Office 365, hosted VOIP phone services, and network monitoring services.
  • Assists in the administration of departmental budget and makes recommendations for capital budgeting expenditures, and ensure cost-effectiveness.
  • Customer Service and Support

  • Provides customer service for internal and external customers.
  • Provide IT support, including help desk, hardware, software, peripherals, network (LAN / WAN), and meeting-related audio / visual.
  • Performs related work as required and assigned.
  • Qualifications

    Applicants must be authorized to work in the U.S. without sponsorship.

    Minimum Qualifications :

  • Two (2) years of professional experience in Information Systems, including direct end-user support, environments with PCs, integrated automated systems, and voice / data / image communications.
  • Bachelor\'s degree in Information Systems, Computer Science, or related field.
  • Working experience with Active Directory Windows 2019 / 2022, including maintenance of accounts, security groups, group policies, server-based shared directories, and permissions.
  • Working experience with VMware infrastructure, including physical hosts, SAN, and operating systems.
  • A combination of education and experience may be considered.

    Desired Qualifications :

  • Experience maintaining and supporting LAN / WAN network devices.
  • Municipal / government IT work experience.
  • Win OS, M365, VoIP phone, mobile devices, computer and application experience.
  • Demonstrate exceptional technical competency and be extremely customer service-oriented.
  • Wide range of problem-solving skills and ability to work with end-users at all levels of the organization.
  • Effective time management and ability to prioritize a high-volume workload while multitasking.
  • Proactive, independent, and collaborative working style with minimal supervision.
  • Job Expectations

  • Must be available to work a flexible schedule, including evenings and weekends as needed.
  • Opportunity for remote work with a requirement of being in-office a minimum of 3-4 days a week, dependent on business needs.
  • This role may require visiting other Town facilities to provide tech support.
  • Must be able to operate a motor vehicle safely to various Town facilities, and at times other locations, to perform duties. A motor vehicle record will be pulled through the post-offer background check, and annually thereafter.
  • Accommodations

    If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, please contact Risk Management and Recruitment at RiskManagement@erieco.gov and Recruitment@erieco.gov.

    Town of Erie Benefits

    The Town of Erie offers a comprehensive benefit package and pays a major portion of the employee premium. Coverage begins the 1st of the month following date of hire for benefited employees working an average of 30 hours per week. Open enrollment is available annually.

  • Robust Medical, Dental and Vision plans with family coverage options
  • Supplemental Insurance options and employer-paid coverage for Basic Life / AD&D and Short / Long Term Disability
  • Retirement plan with employer match and other compensation benefits
  • Education reimbursement, wellness programs, employee discounts, and more
  • EEOC Statement

    The Town is dedicated to equal employment opportunity in any term, condition, or privilege of employment. Applicants, employees and former employees are protected from discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability and genetic information, veteran status, marital status or any other status protected by law. This applies to all employees, including residents, board members, contractors, vendors, and consultants.

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