Business Analyst

Job Title : Business Analyst / Product Analyst

Location : Bolingbrook, IL

Job Description :

• Minimum 7-8 years of experience working with retail or ecommerce customers (must have knowledge about My account and Checkout ) as a business analyst or product analyst
• Knowledge of Agile practices and strong story writing is must
• Experience in writing, prioritizing and grooming User stories is must
• Strong understanding of business processes, systems analysis, and requirements gathering.
• Experience working with JIRA, confluence is must or similar.
• Experience of writing story in Gherkin format is must
• Experience on Analytics will be an additional advantage.
• Act as a liaison between business stakeholders and technical teams to ensure requirements are accurately captured and implemented.
• Excellent end to end understanding of SDLC methodologies such as Waterfall, Agile, Scrum, Hybrid, Incremental Application Development.
• Work closely with business stakeholders to understand their needs, objectives, and pain points.
• Conduct detailed requirements analysis, documenting functional and non-functional specifications.
• Help train end-users and provide ongoing support during and after project deployment.
• Excellent problem-solving skills with a focus on business process optimization.
• Strong verbal and written communication skills, with the ability to present complex information clearly.
• Ability to collaborate effectively across functional teams.
• A proactive approach with a strong sense of ownership and accountability.