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Dispatcher/Scheduler
Dispatcher/SchedulerPARAGON PROFESSIONAL SERVICES LLC • Dover, NH, US
Dispatcher / Scheduler

Dispatcher / Scheduler

PARAGON PROFESSIONAL SERVICES LLC • Dover, NH, US
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Job Description

Job Description

SUMMARY

Paragon Professional Services, LLC, is currently seeking qualified Scheduler / Dispatchers in Burlington, MA, Harford, CT and Dover, NH. The Scheduler / Dispatchers provide a 24 / 7 single point of contact for the receipt and execution of transport directives.

Applicants will be contacted via phone or email within ten (10) business days of submittal.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

  • Coordinating transportation of detainees as directed by ICE, in a timely manner to ensure all detainees are delivered to proper destinations.
  • Complying with all USDOT / FMCSA rules and regulations regarding the transport of passengers; monitoring Transportation Officers’ Hours of Service and reporting to the Transportation Coordinator to ensure duty day does not exceed 15 hours with no more than 10 hours driving time; ensure no more than 70 hours in eight-day period.
  • Ensuring Transportation Officers perform transport duties per PBNDS.
  • Providing daily Operations Brief (muster) and Safety / PBNDS Training brief
  • Ensuring Transportation Officers are aware of appropriate routes to transport destinations.
  • Ensuring that any required detainee documentation is provided to the Transportation Officers prior to departure.
  • Ensuring that the appropriate number of gender-appropriate officers are onboard each transport and present for each shift.
  • Ensuring that Transportation Officers assigned to hospital / escort duties are relieved upon shift change.
  • Verifying that the Transportation Officers are in possession of their driver’s license, medical certificate and weapons permits prior to departure.
  • Conducting monthly uniform and weapons inspections of assigned staff.
  • Preparing annual performance evaluations for assigned staff.
  • Other duties may be assigned.
  • Must be available 24 hours per day, seven days per week.

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum Necessary) Qualifications (applies to both this section and KSAO’s)

  • Current Public Trust Clearance
  • High School Diploma
  • Minimum two (2) years’ experience as a Law Enforcement Officer and / or Military Police Officer or six (6) months experience as a security officer engaged in functions related to detailing civil or administrative detainees or, two (2) years active-duty military service with an honorable discharge.
  • Must maintain an active cellphone to receive assignments and maintain communication with co-workers and supervisory staff.
  • Valid Driver’s License for the State you reside in.
  • Knowledge, Skills, Abilities, and Other Characteristics

  • Strong communication skills; verbal and written.
  • Strong organizational skills.
  • Basic knowledge of Microsoft Office applications and data entry.
  • Ability to obtain and maintain Public Trust Clearance.
  • Preferred

  • Possession of a valid Wear Carry Permit for the site-specific state.
  • Possession of a valid Security Guard Certification for the site-specific state.
  • Possession of a valid Driver’s License or valid Commercial Driver’s License for the state you reside in
  • Possession of a USDOT Medical Card (for CDL license holders only)
  • Current federal background investigation and access or ability to obtain.
  • Active Public Trust clearance.
  • NECESSARY PHYSICAL REQUIREMENTS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

    DOT COVERED / SAFETY-SENSITIVE ROLE REQUIREMENTS

  • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
  • WORK ENVIRONMENT

    Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

    Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required.

    SUPERVISORY RESPONSIBILITIES

  • Supervises direct reports.
  • ADDITIONAL QUALIFYING FACTORS

    As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.

    Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

    Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

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    Dispatcherscheduler • Dover, NH, US

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