Intake Coordinator

Play a critical role in helping clients receive the care they need!

Be the backbone of hope and healing.

At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you're working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek and seven straight Star Tribune Top Workplace awards.

About the position :

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The essential functions include the following :

• Greet clients as they are entering a treatment program.
• Create a client / customer focused experience for all clients seeking treatment services.
• Facilitate the intake process to ensure appropriate treatment for all potential clients.
• Assist clients with required paperwork during the intake & admissions process.
• Ensure clients who are meeting with remote staff are placed on telehealth technology.
• Walk clients back to medical services, if needed for ambulatory withdrawal.
• Clearly communicate with admission team to ensure clients are moving through the intake and admissions process as quickly as possible.
• Log into the admissions call que to answer calls between appointments.
• Manage and screen all walk-in appointments.
• Cover front desk, as needed.

Required Skills & Experience (Minimum Qualifications) :

Target Compensation :

$18.00-$20.00 / hour

Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction.

Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws.

Reasonable accommodation can be provided upon request.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.