Catering Venue Manager - FIFA World Cup 26On Location • Los Angeles, CA, US
Catering Venue Manager - FIFA World Cup 26
On Location • Los Angeles, CA, US
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job_description.job_card.job_description3–5 years of progressive, full-time experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership. Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience. Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently. Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency. Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments. Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams. Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities. Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary Occasionally lift and / or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement) The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required. Conversational English as a minimum Legally able to work with no sponsorship assistance in venue location. Ability to pass Accreditation process. This role will be paid as a weekly rate, based on 40 hours per week.
Role Summary :
We are searching for a talented, motivated and highly detailed Catering Venue Manager to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.
As a Catering Venue Manager, you are responsible for coordinating and managing all catering operations across the set venue, ensuring consistency, quality, and profitability. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as :
Key Responsibilities :
- Oversee the execution of catering service that align with FIFA World Cup 26™ objectives, ensuring consistency, cultural relevance, and quality across all spaces within the venue.
- Execute catering delivery strategy, staffing models, and service expectations by venue type following narratives set forth by core On Location Catering Team.
- Collaborate with culinary and logistics teams to ensure narratives are realistic and executable under live-event conditions.
- Implement strategic initiatives to elevate guest satisfaction through innovative food and beverage offerings, streamlined service delivery, and personalized hospitality experiences.
- Lead the evaluation process by gathering guest and stakeholder feedback to identify opportunities and implement continuous service improvements.
- Develop and manage detailed project timelines to ensure deliverables are met in alignment with organizational goals and client expectations.
- Proactively identify potential issues and lead on-site troubleshooting to ensure flawless event execution from planning through live operations.
- Work with Performance team to help create and oversee tournament time reporting.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of the employees activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
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