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Quality Supervisor

Quality Supervisor

National Carwash Solutions, Inc.Grimes, IA, US
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Job Description

Job Description

Job Duties :

  • Supervise all hourly employees within your department
  • Assign duties to employees, checking their activities at regular intervals to ensure quality work

is being performed in a safe and efficient fashion

  • Perform the common administrative functions required of personnel in a supervisory capacity.

    • Endeavors to maintain good employee morale, enthusiasm, and cooperation

  • Administer discipline in accordance with company work rules
  • Oversees the RMA returns inventory area and partners with Purchasing, Quality, and the RMA team

    • to ensure timely disposition and effective supplier resolution

  • Receive information through the Request for Information (RFI) process regarding customer

    • complaints, investigates, and complete a report on the cause / solution to the reported problem

  • Investigate and resolve all quality issues using root cause analysis and apply corrective action
  • Assist manufacturing personnel regarding quality problems. This may include working with

    • Engineering, Purchasing, Customer Service, or other involved departments

  • Maintain records related to all aspects of quality operations
  • Comply with all applicable OHSA, ESA and other provincial regulatory laws, as well as company

    • safety policies

  • Act as a representative on the Corporate Quality Council
  • Maintain and assist in the implementation of an effective Quality Management System via

    • quality assurance procedures and protocols to ensure product consistency and adherence to

    NCS standards

  • Any other duties as assigned by the Operations Manager or Senior Leadership team

    • Qualifications :

  • BA in Industrial Technology, Management or another relevant field
  • Minimum of 5 years’ experience in a manufacturing industry
  • Prior leadership or supervisory experience preferred
  • Experience in Quality Management preferred
  • This is a day shift position but may be expected to work extended hours or overtime as needed
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    Quality Supervisor • Grimes, IA, US

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