(USA) Co-Manager High Volume

Position Summary

Assists in providing supervision and development opportunities for members of management and hourly Associates in the Facility by monitoring the hiring, training, and mentoring of associates, assigning duties, providing recognition, ensuring diversity awareness, and recruiting qualified Associates to meet staffing needs and achieve Company growth potential. Upholds the Companys Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, providing resolutions for Associates, and proactively seeks out Associate comments and concerns. Adheres to Company and legal policies, procedures, and compliance regulations for a Facility by analyzing and interpreting reports, implementing and monitoring human resource compliance, asset protection, and safety controls, assisting in overseeing safety operational and quality assurance reviews, developing and implementing action plans to improve performance, providing direction and guidance on executing Company programs and strategic initiatives, and assisting in directing the management team in ensuring confidentiality of information, documentation, and assigned records. Participates in community outreach programs and encourages and supports Associates in serving as good members of the community by establishing and maintaining relationships with key individuals or groups in the community, acting as the representative for the Company, presenting the Companys perspective to various external organizations, following the Companys media guidelines, and promoting Company sponsored programs, events, and sustainability efforts to Associates, Members, and the local community to emphasize the Facility as part of the community. Builds knowledge and skills in operating a Facility by delegating duties and assignments to Assistant Managers, reviewing and analyzing reports, creating budgets, leading Facility tours, setting Facility standards, providing communication updates about the Company, and making decisions under the Club Managers guidance. Monitors the financial performance of the Facility by confirming that budgeted sales, membership, wages, and other expenses are achieved, assisting in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales, creating and implementing plans to improve the financial performance of the Facility, and shadowing the creation of budgets and participating in analyzing economic trends and community needs for budget forecasting. Supports the oversight and enforcement of the execution of food safety standards, cold chain compliance, and food merchandise quality by evaluating the temperature, storage, sanitation, date coding, product rotation labels, and recalls on stocked merchandise and ensuring the fresh areas forecast for production on-hand supplies and current in stock are in line with Companys expectations and the Facility budgets. Contributes to membership and sales growth in a Facility by visiting Business Members and potential Members places of business, building Member relationships inside and outside the Facility, observing the directing of managers in Member relationship development and visits, motivating the Membership Sales Team, and modeling all Associates about the value of Membership and the quality of Sams Clubs merchandise. Assists the Club Manager in the area of directing and guiding members of management and hourly associates on proper member service approaches and techniques by ensuring member needs, complaints, and issues are successfully resolved within company guidelines and standards, overseeing club operations in the absence of the club manager, assisting with member service as needed, assisting members with purchases, and answering questions or providing information to members and associates. Increases quality of member experience by modeling appropriate service levels and developing effective merchandise presentation for example accurate and competitive pricing, proper signing, maintaining instock and inventory levels, requesting merchandise to meet the needs of the community. Assists and develops in directing the management team in all facility operations by ensuring asset protection, inventory control, member service, and member and associate safety, ensuring that all areas of the facility are in compliance with company policies and procedures, and communicating with members of management and associates about facility operations, merchandising, and company direction. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices. Respect the Individual : Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Respect the Individual : Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Respect the Individual : Attracts and retains the best talent, empowers and develops talent, and recognizes others contributions and accomplishments. Act with Integrity : Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving. Act with Integrity : Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve Our Customers and Members : Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members : Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence : Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Strive for Excellence : Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change. At Sams Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see One.Walmart. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $88,000.00-$110,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). Minimum Qualifications : 2 years experience in retail management or related field. Preferred Qualifications : Big Box (for example, supercenter, superstore, megastore) retail merchandising experience. Primary Location : 13600 East Fwy, Houston, TX 77015-5917, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people.