Talent.com
Patient Access Specialist

Patient Access Specialist

Ensemble Health PartnersSpring Grove, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Patient Access Specialist

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity :

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $16.50 - $17.65 / hr based on experience

This position is an onsite role, and candidates must be able to work on-site at HSHS - St. Joseph's Hospital - Highland in Highland, IL.

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities :

  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.
  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
  • The Patient Access Staff explains general consent for treatment forms to the patient / guarantor / legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
  • Experience We Love :

  • 1+ years of customer service experience
  • Required Qualifications :

  • High School Diploma / GED Required
  • CRCR Required within 9 months of hire (Company Paid)
  • Join an award-winning company

  • Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
  • Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
  • 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
  • Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
  • Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
  • Energage Top Workplaces USA 2022-2024
  • Fortune Media Best Workplaces in Healthcare 2024
  • Monster Top Workplace for Remote Work 2024
  • Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
  • Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  • Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

    Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

    serp_jobs.job_alerts.create_a_job

    Patient Specialist • Spring Grove, IL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel MRI Tech - $2,787 per week in Pleasant Prairie, WI

    Travel MRI Tech - $2,787 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified MRI Tech in Pleasant Prairie, Wisconsin, 53158!. Travel Radiology : MRI Tech Pleasant Prairie.Location : Pleasant Pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,046 per week in Pleasant Prairie, WI

    Travel Physical Therapist (PT) - $2,046 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Prime HealthCare Staffing to find a qualified Physical Therapist (PT) in Pleasant Prairie, Wisconsin, 53158!. Prime HealthCare Staffing, a national health care st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Representative

    Patient Access Representative

    Aya HealthcarePleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    A Patient Access Specialist serves as the first point of contact for Froedtert South.The position is accountable for appointment scheduling, patient check-in, registration, coverage management, pat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Med-Surg Telemetry RN - $2,173 per week

    Travel Med-Surg Telemetry RN - $2,173 per week

    GHR HealthcarePleasant Prairie, WI, United States
    serp_jobs.job_card.full_time
    GHR Healthcare is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Pleasant Prairie, Wisconsin. Job Description & Requirements.GHR Healthcare Job ID #72523125.Pay package i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,809 to $2,005 per week in Pleasant Prairie, WI

    Travel Physical Therapist (PT) - $1,809 to $2,005 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Physical Therapist (PT) in Pleasant Prairie, Wisconsin, 53158!. Ready to start your next travel adventure? LRS Healthcare offer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Sterile Processing Tech - $1,155 per week in Pleasant Prairie, WI

    Travel Sterile Processing Tech - $1,155 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Sterile Processing Tech in Pleasant Prairie, Wisconsin, 53158!. A facility in Pleasant Prairie, WI is seeking its next amazi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,053 per week in Pleasant Prairie, WI

    Travel Physical Therapist (PT) - $2,053 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified Physical Therapist (PT) in Pleasant Prairie, Wisconsin, 53158!. FlexCare is a nationwide leader in the staffing of travel nurses and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Mount Pleasant, WI

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Mount Pleasant, WI

    AlliedTravelCareersMount Pleasant, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Mount Pleasant, Wisconsin, 53401!. CompHealth exists to make the locums process easier.Not only will we ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,019 per week in Mount Pleasant, WI

    Travel Physical Therapist (PT) - $2,019 per week in Mount Pleasant, WI

    AlliedTravelCareersMount Pleasant, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Physical Therapist (PT) in Mount Pleasant, Wisconsin, 53406!. Centra Healthcare Solutions is seeking an experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2,538 per week in Mount Pleasant, WI

    Travel Cath Lab Tech - $2,538 per week in Mount Pleasant, WI

    AlliedTravelCareersMount Pleasant, WI, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Premier Medical Staffing Services, LLC to find a qualified Cath Lab Tech in Mount Pleasant, Wisconsin, 53177!. Join Premier Medical Staffing Services.We connect s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT)

    Travel Physical Therapist (PT)

    Fusion Medical StaffingPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    Travel Physical Therapist (PT).Facility in Pleasant Prairie, Wisconsin.Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Pleasant Prairie, Wisconsin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2701.7 / Week

    Travel CT Tech - $2701.7 / Week

    Host HealthcarePleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Pleasant Prairie, WI.Shift : Inquire Start Date : 10 / 04 / 2025 Duration : 13 weeks Pay : $2701.At Host Healthcare, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDWilliams Bay, WI, US
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $2765.95 / Week

    Travel Cath Lab Tech - $2765.95 / Week

    Host HealthcarePleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    Host Healthcare is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Pleasant Prairie, WI.Shift : Inquire Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : $2765.At Host Healthc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Pleasant Prairie, WI

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Pleasant Prairie, Wisconsin, 53158!. When it comes to finding the perfect locums assignment, sometimes i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,791 per week in Pleasant Prairie, WI

    Travel Physical Therapist (PT) - $1,791 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified Physical Therapist (PT) in Pleasant Prairie, Wisconsin, 53158!. FlexCare is a nationwide leader in the staffing of travel nurses and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel MRI Tech - $2926 / Week

    Travel MRI Tech - $2926 / Week

    Cynet HealthPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    Cynet Health is seeking an experienced MRI Tech for an exciting Travel Allied job in Pleasant Prairie, WI.Shift : 5x8 hr PMs Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : $2926 / Week.Ranked #5 Bes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel MRI Tech - $2675.4 / Week

    Travel MRI Tech - $2675.4 / Week

    Premier Medical Staffing Services, LLCPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    Premier Medical Staffing Services, LLC is seeking an experienced MRI Tech for an exciting Travel Allied job in Pleasant Prairie, WI. Shift : 5x8 hr PMs Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel MRI Tech - $2,435 per week in Pleasant Prairie, WI

    Travel MRI Tech - $2,435 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified MRI Tech in Pleasant Prairie, Wisconsin, 53158!. Travel Radiology : MRI Tech Pleasant Prairie.Location : Pleasant Pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,873 to $2,077 per week in Pleasant Prairie, WI

    Travel Physical Therapist (PT) - $1,873 to $2,077 per week in Pleasant Prairie, WI

    AlliedTravelCareersPleasant Prairie, WI, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified Physical Therapist (PT) in Pleasant Prairie, Wisconsin, 53158!. Ready to start your next travel adventure? LRS Healthcare offer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30