Solutions AI Architect (Pre-Sales) (New York)

Solutions Ai Architect

We're looking for an experienced Solutions AI Architect who loves solving hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple complex projects at once.

You will work hand-in-hand with Sales, Product, Engineering, Services, and Marketing teams to bring our platform to clients and prospects. You will be responsible for providing the technical expertise in sales pursuits to drive LILT customer acquisition and success. You will have a broad range of skills and experience, ranging from global content management lifecycle and a working knowledge of content pipelines and integrations. You will make the connection between a customer's specific business problems and LILT's solution, the customer-facing skills to communicate that connection, and the technical skills to build demos, execute proof-of-concepts, and provide consultative assistance on architecture and implementation.

Key Responsibilities :

Serve as the technical co-pilot to LILT Account Executives, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success)

Build and present reference architectures, how-tos, and demo applications for customers

Be a subject-matter expert in translation and localization process optimization and best practices

Understand and align the customer's technology stack to optimize localization processes

Work cross-functionally to ensure smooth prospect-to-customer transitions and long-term customer success

Play an active role in the development and maintenance of customer integrations

Develop and iterate on internal processes to ensure consistency across our solutions engagements

Track existing technology solutions and follow the latest trends and developments relevant to multilingual content management and translation; specifically the application of AI

Skills and Experience :

At least 4+ years of experience in a technical pre-sales role at a language services, language technology, or content management company

Experience working with a complex services-oriented solution

Proven ability to communicate, present, and influence effectively at all levels of the organization, including executive and C-level.

Experience in localization engineering is highly desirable

Familiarity with integrating CMS systems to translation workflows highly desirable

Familiarity with Large Language Models, including fine-tuning, highly desirable

A passion for technical and solution-based problem solving

Analytical approach to intelligence gathering and project planning

Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives

Keen attention to detail and adherence to deadlines

Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment

Self-motivated and inspired by a results-driven environment

Confidence in communicating technical ideas to various audiences, primarily through presentations, whiteboarding, and platform demonstrations

Comfort with a bit of chaos; startup experience is an advantage

Ability to work independently and self sufficiently while being part of a team and pursuing team goals

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn't used for enterprise products and services inside the company and left to start a new company to address this need LILT.

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Benefits

Compensation : At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays

Medical Benefits : Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability

Paid parental leave is provided after 6 months.

Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual's race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.