Administrative Assistant

Mobility Specialist

Gathers information from and provides information to prospective patients in order to begin the process of obtaining power mobility equipment.

Essential Functions :

• Makes all outgoing calls according to team guidelines and telemarketing regulations.
• Answers all incoming calls within team guidelines.
• Gathers and / or confirms all intake survey information necessary to move forward with the process.
• Demonstrates high quality in calls and documentation of patient records.
• Promotes a great impression for the organization with the client.
• Completes the minimum quality Intakes per day based on the assignment given.
• Makes / takes a minimum of 100+ outgoing / incoming calls daily.
• Spends 80+% of the day on the phone.
• Stays abreast of all product information and company / departmental policies and procedures.
• Willingness to adapt to change (i.e., job duties assigned, location changes, schedules etc.).
• Assumes other special activities and responsibilities as required.
• Works minimum 40-hour work week with required overtime as business needs dictate (may include evenings and weekends due to business needs).

Job Qualifications : Education / Experience / Technical Requirements

Physical Demands & Work Environment : The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands : While performing the duties of this job, the employee frequently sits, uses hand to finger motion, handles or feels objects, reaches with hands and arms, climbs stairs, stands, walks, talks. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Pay Details : $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled