Assistant Director of Patient Billing

Job Opportunity At Phelps Health

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we're committed to taking our team to the top. If you're ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The Assistant Director of Patient Billing assists the Director of Patient Billing in directing and coordinating all activities of the Patient Billing functions of the organization including the maximization of cash flows through the efficient management of billing operations.

Essential Duties and Responsibilities

• Provides oversight of assigned team members and partners with the HB and PB Billing Managers to create and implement departmental strategies utilizing system reports and dashboards to ensure that quality and performance meet expectations.
• Serve as Subject Matter Expert resource for training, special projects, conversions and other assignments. Provide education related to billing and improving workflow to multiple staff levels to ensure proper use of systems and optimization of system capacity.
• Identify patterns in denials, variances to expected reimbursement, payer timeliness and billing errors to maximize collections and reduce errors.
• Assists with the development, implementation and maintenance of department policies and procedures, communicating job expectations to team members, oversight of employee evaluations and personnel actions, lead the department in positive communication and team building.
• Maintains Medicare bad-debt cost report by tracking billings, monitoring collections, and compiling information.
• Ensures that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
• Maintains access to payer portals and manages the integrity of the clearinghouse.
• Leads the charge in focus and implementation of Phelps Health's culture and strategic plan in a way that aligns to the mission, vision, and values of the organization.

Education

Work Experience

Certification / License

Mental / Physical Requirements

Working Conditions

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.