Senior Quality Assurance Analyst

Payrate : $64.69 - $64.69 / hr.

Responsibilities :

• Performs required business testing on technical solutions to ensure that new product, process, learning program or other technical changes introduced to customers and / or employees meet business requirements.
• Reduces risk by finding and fixing problems in advance of production; helps projects achieve expected benefits; and addresses regulatory requirements.
• Performs user acceptance testing for projects of various complexities, including but not limited to developing & managing the test strategy, creating & reviewing test cases to ensure traceability, executing test cases, escalating issues, logging outcomes, facilitating / participating in defect meetings, reviewing & validating defect resolutions and developing the exit report.
• Coordinates the appropriate parties to execute the overall test plan for project; including identifying key participants to execute the plan, providing estimates on the UAT cycle, determining the UAT schedule, prioritizing test execution, monitoring the test progress, and escalating as required.
• Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of UAT solutions.
• Acts as a trusted advisor to assigned business / group.
• Identifies emerging issues and trends to inform decision-making.
• Makes recommendations to the business / group and project team on the strategy, approach, and rigor of UAT required based on the Enterprise UAT Operating Guideline and Process and Industry best practices.
• May review the work of other UAT analysts to ensure quality of work.
• Supports the UAT intake process by making decisions regarding the prioritization of work assignments based on project timelines and workload.
• Acts on behalf of the Business and Accountable Executive.
• Develops / leads the strategy of UAT across various projects, typically for large & complex projects
• Designs and produces regular and ad-hoc reports, and dashboards.
• Coordinates the work of UAT Testers and acts as a senior resource on the team and provides feedback on the test plans.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Manages significantly more business users to perform testing based on the complexity of the projects supported (e.g., 25+ business users).
• Develops UAT solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business / group on implementation of UAT solutions.
• Develops and maintains in-depth knowledge of end to end business processes and project requirements through close partnership with business / group stakeholders.
• Leads or participates in change management activities of varying scope and type.
• Breaks down strategic problems, and analyses data and information to provide UAT insights and recommendations.
• Monitors and tracks UAT performance results and addresses any issues.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications :

Desired Skills :

Nice To Have Requirements :

Pay Transparency : The typical base pay for this role across the U.S. is : $64.69 - $64.69 / hr . Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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