Learning Specialist

About the Role

Impact you will make

Join the leading healthcare educational-technology firm redefining healthcare industry education. At this very exciting time in our history, with unprecedented market drivers sparking change throughout the health care industry, we are seeking an experienced Learning Specialist to join our team of professionals and oversee product adoption.

This position will empower you to make an impact on one of the world's most progressive organizations by allowing you to thrive in an entrepreneurial and fast-paced environment.

What you will do

• Coordinate product launches with customers to ensure adoption and utilization metrics are monitored regularly and proactively communicated to customers
• Develop / revise customized training plans and conduct onsite and virtual training sessions
• Educate customers regarding content offerings, functionality, deployment and best practices for future educational needs
• Field customer questions and investigate issues
• Gather customer stories and case studies related to positive FinThrive Education use and outcomes
• Collaborate with Sales and Customer Success regarding contract renewals
• Stay up to date with changing payer rules, government regulations, coding standards, industry technology, revenue cycle roles and responsibilities, and key performance indicators in both facility and provider environments

What you will bring

What we would like to see

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com / why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com / careers-benefits.

FinThrive's Core Values and Expectations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO

FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

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