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Guest Services Specialist - 118554

Guest Services Specialist - 118554

BayCareHomeland, FL, US
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Guest Services Specialist

Join the team that is revolutionizing health care BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

The Guest Services Specialist is responsible for the following :

  • Delivering world class customer service and functions as the guests' liaison to all services within the designated BayCare Health System's hospital and the surrounding community
  • Must possess advanced computer skills
  • Will become proficient in all the following, as required : reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

This role is hospitality-focused and critical to support a positive experience for each guest.

Required specific skills include :

  • self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
  • Must successfully complete OLC training modules as assigned within 12 months.
  • Required Experience is 1 year Related field and 2 years Customer Service.
  • BayCare offers a competitive total reward package including :

  • Benefits (Health, Dental, Vision)
  • Paid time off
  • Tuition reimbursement
  • 401k match and additional yearly contribution
  • Yearly performance appraisals and team award bonus
  • Community discounts and more
  • AND the chance to be part of an amazing team and a great place to work!
  • Minimum Qualifications :

  • Required Experience : 1 year Related field and 2 years Customer Service.
  • Education : HS Graduate or Equivalent GED required
  • Associate's Degree preferred
  • Health science specialization preferred
  • Location : Bartow, FL

    Status : Part Time

    Shift Hours : Varies

    Weekend Work : Every

    Equal Opportunity Employer Veterans / Disabled

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    Guest Service • Homeland, FL, US

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