A company is looking for an Outreach Agent to make outbound calls to medical providers to obtain required medical charts.
Key Responsibilities
Contact assigned medical providers by phone to obtain medical charts
Log call transactions and meet minimum call volume and quality requirements
Comply with HIPAA guidelines and respond to provider inquiries
Required Qualifications
1 year of call center or outbound sales experience preferred
Basic computer skills, including proficiency in Windows applications
Ability to work in a fast-paced, results-driven environment
Good judgment and diplomacy in interactions with providers
Ability to accurately interpret and communicate information
Outreach • Kansas City, Kansas, United States