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Collections and Office Admin
Collections and Office AdminFlagstone Roofing and Exteriors • San Antonio, TX, US
Collections and Office Admin

Collections and Office Admin

Flagstone Roofing and Exteriors • San Antonio, TX, US
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Company : Flagstone Roofing & Exteriors, LLC

Working Hours : 8 AM - 5 PM, Monday through Friday

Salary : $22 / hour

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Position Overview : The Advanced Collections Specialist & Office Administrator is responsible for both managing advanced collections efforts and providing administrative support for the office. This role ensures the smooth running of day-to-day operations, from ordering supplies to organizing mail, while also overseeing the collections process for overdue accounts. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple tasks. A reliable vehicle is required for occasional off-site tasks such as check pickups and mail runs.

Key Responsibilities :

Office Administration :

  • General Administrative Support : Assist with daily administrative tasks to ensure smooth office operations.
  • Supplies Management : Order and manage office supplies to keep the office fully stocked.
  • Mail Organization : Sort and organize incoming and outgoing mail.
  • Proposal Management : Run GAF proposals for roofing projects and ensure proper documentation.
  • Financing for Files : Manage financing documentation and coordination for project files.
  • Check Pickups : Occasionally pick up checks from clients using a personal vehicle.

Advanced Collections :

  • Accounts Review & Reconciliation : Track overdue accounts and manage the AR Collections Tracker.
  • Client Communication : Contact clients via email or phone to collect outstanding payments and address any concerns.
  • Payment Plans : Facilitate payment plan agreements with homeowners and ensure proper setup of payment schedules.
  • Documentation : Maintain detailed records of collection efforts and update systems such as Rooflink and the AR Collections Tracker.
  • Required Skills :

  • Strong organizational and multitasking abilities.
  • Excellent communication skills, both verbal and written.
  • Proficiency with office software, accounting tools (QuickBooks), and CRM systems (Rooflink).
  • Ability to handle escalated collections situations with professionalism.
  • Knowledge of Texas lien laws and credit reporting is preferred.
  • Fluency in English & Spanish preferred
  • Qualifications :

  • 2+ years of experience in collections, administration, or accounts receivable.
  • Must have a reliable vehicle for off-site tasks.
  • Experience with QuickBooks and collections processes preferred.
  • Ability to manage general office tasks efficiently.
  • Benefits : Paid time off, and opportunities for professional development.

    Benefits

    Paid time off

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    Office Admin • San Antonio, TX, US