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Financial Center Assistant Director

Financial Center Assistant Director

The Farmer's BankTipton, IN, United States
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Description

The Farmers Bank is locally owned and operated with ten banking offices located in Central Indiana providing retail, business, trust and asset management, investment, mortgage, and electronic banking services. With over 149 years of community banking expertise, we take pride in being an active part of the communities we serve. The Farmers Bank delivers on our commitment to serving our customers by ensuring we have the right people in the right seats here at the bank. We continue to expand our footprint, and in doing so, need talented employees to help us make that happen. Let's Grow!

Requirements

The role of the Financial Center Assistant Director leads employees to fully execute on The Farmers Bank brand purpose : To Care, Educate & Serve to Inspire a better future for all. The primary role of an Financial Center Assistant Director is to successfully balance the needs of their three critical constituencies, customers, employees, and the communities they serve. As co-keeper of The Farmers Bank brand, they strive to deliver Financial Well-Being, and lead by example, in holding conversations with customers, (Business & Consumer) understand their needs, and match financial solutions the bank offers, to help the customer, in a professional, friendly, ethical, and efficient manner. Hours vary and include Saturdays.

Job Responsibilities

Customer Champion - Needs Based Conversations / Promote Financial Well-Being

Employee Champion - Employee Development / Advocate

Community Champion - Engaged with Community Advocacy and Financial Literacy

Safety & Soundness Champion - Promote adherence to Policy & Procedures

Business Development - Grow market share and deepen customer relationships

Competencies Required

Caring About Direct Reports

  • Is interested in the work and non-work lives of direct reports
  • Asks about their plans, problems, and desires
  • Knows about their concerns and questions
  • Is available for listening to personal problems
  • Monitors workloads and appreciates extra effort

Customer Focus

  • Is dedicated to meeting the expectations and requirements of internal and external customers
  • Gets first-hand customer information and uses it for improvements in products and services
  • Acts with customers in mind
  • Establishes and maintains effective relationships with customers and gains their trust and respect

    • Ethics & Values

  • Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times
  • Acts in line with those values
  • Rewards the right values and disapproves of others
  • Practices what he / she preaches

    • Motivating Others

  • Creates a climate in which people want to do their best
  • Can motivate many kinds of direct reports and team or project members
  • Can assess each person's hot button and use it to get the best out of him / her
  • Pushes tasks and decisions down
  • Empowers others
  • Invites input from each person and shares ownership and visibility
  • Makes each individual feel his / her work is important
  • Is someone people like working for and with

    • Building Effective Teams

  • Blends people into teams when needed
  • Creates strong morale and spirit in his / her team
  • Shares wins and successes
  • Fosters open dialogue
  • Let's people finish and be responsible for their work
  • Defines success in terms of the whole team
  • Creates a feeling of belonging in the team

    • Time Management

  • Uses his / her time effectively and efficiently
  • Values time
  • Concentrates his / her efforts on the more important priorities
  • Gets more done in less time than others
  • Can attend to a broader range of activities
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