Overview
Employer Industry : Tire Manufacturing
Why consider this job opportunity
- Opportunities for career advancement and growth within the organization
- Competitive health coverage and 401(k) with match
- Paid time off and ten paid holidays per year
- Employee discounts on tires
- Inclusive culture committed to diversity and teamwork
- Chance to work with innovative technologies in the tire industry
What to Expect (Job Responsibilities)
Conduct inspections and communicate about warranty and quality items to internal staff and external customers in the MidwestServe as a Subject Matter Expert (SME) on all company products to answer customer inquiries and evaluate returned tiresTravel 50% of the time to customer locations for inspections and supportResearch and resolve customer complaints and issues effectivelyMaintain knowledge of competitor products and tire industry regulationsWhat is Required (Qualifications)
High School diploma required; bachelor\'s degree preferredMinimum of 4 years of relevant experience in the tire or automotive industriesStrong oral and written communication skillsValid driver\'s license and personal vehicle for travelIntermediate to advanced Microsoft Office capabilitiesHow to Stand Out (Preferred Qualifications)
Prior customer service experience in a related fieldFamiliarity with tire industry regulations and competitor productsExperience with warranty and quality assurance processesAbility to work independently and as part of a teamKnowledge of innovative tire technologiesTireManufacturing #CustomerService #CareerGrowth #HybridWork #Innovation
Privacy and Equal Opportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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