Talent.com
Program Spclst

Program Spclst

One CallPierre, SD, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description & Requirements

Join Our Team and Make a Difference!

Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or playing a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary Range :

This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

What We Provide in Return for Your Commitment to Our Mission

We offer a vast array of benefits to help support the whole you, including :

  • Remote Work : We are a remote-first company and almost all positions receive the flexibility of working from home.
  • Generous Time Off : Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
  • Comprehensive Benefits Package : Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
  • Supportive Services : Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY :

The Program Specialist is responsible for making outreach to customers, generating referrals and revenue from leads, providing current and prospective customers with information about One Call products and services, and developing new business relationships while maintaining and servicing current customers.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Customer Outreach : 65%

  • Responsible for day-to-day operations of assigned programs(s).
  • Targets Adjusters and Nurse Case Managers within the worker's compensation industry via telephonic and / or electronic communication.
  • Manages and calls on new / existing leads from various sources to generate referrals / revenue.
  • Obtains orders and documentation from physicians, hospitals, and surgery centers.
  • Utilizes OCCM Systems and Salesforce to achieve desired results.
  • Collaborates with product and operations teams for successful referral conversions.
  • Engages the Sales Team when applicable to assist in referral conversions.
  • Exercises limited decision-making authority within established parameters.
  • Delight Stakeholders : 15%

  • Works through customer service issues with our customers, providers and vendors as they occur.
  • Provides excellent customer service.
  • Know the Business : 10%

  • Executes cross capture of products to maximize revenue opportunities across product lines.
  • Understands business workflows and products.
  • Contribute Responsibly : 10%

  • Protects organization's value by keeping information confidential.
  • Provides support and feedback regarding program workflows and enhancements.
  • Performs other tasks as assigned by management.
  • EDUCATIONAL AND EXPERIENCE REQUIREMENTS :

  • Bachelor's degree (B.A. or B.S.) or 2 to 5 years of related experience and / or training; or an equivalent combination of education and experience.
  • If working with federal government contract clients, a colleague is required to receive federal government clearance for handling sensitive information. Colleague is also required to receive annual security awareness training.
  • ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES :

  • Must be proficient in Microsoft Office software including Word, Excel, and Outlook.
  • Must be proficient with navigating in Internet Explorer and Chrome.
  • Strong organizational, time management and follow-up skills are required for this role.
  • Must be a problem solver using critical thinking skills.
  • Outstanding written and verbal communication skills.
  • Must have the ability to work both independently and in a team environment.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to read, analyze, and interpret general business procedures, or governmental regulations.
  • Ability to deal with problems involving several variables in standardized situations.
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
  • Ability to work both independently and in a teamenvironment.
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, and Win Together.
  • PHYSICAL / MENTAL DEMANDS & WORK ENVIRONMENT :

  • This position will be performed in the colleague's home. Work-from-home requirements include the colleague's ability to set up computer equipment within their home office.
  • This job is primarily sedentary and may involve repetitive motions; thecolleaguemust be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse / exchange accurate information with others, simultaneously.
  • The colleague must be ableto discern text displayed on a monitor, input data into specific fields using a keyboard, andadjustfocus to distances of up to three feet.
  • The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that require speed or productivity.
  • The colleague must be able to manage moderate to significant mental stress because of, but not limited to, a dynamic and heavy workload.
  • Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

    PandoLogic. Category :

    serp_jobs.job_alerts.create_a_job

    Program • Pierre, SD, US

    Job_description.internal_linking.related_jobs
    Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere

    Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere

    Berry StreetPierre, SD, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +2
    serp_jobs.filters_job_card.quick_apply
    We’re looking for entrepreneurial, empathetic Registered Dietitians (RDs) and Certified Nutrition Specialists (CNSs) licensed in any state to help us bring medical nutrition therapy (MNT) to all.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Associate - Project Finance

    Associate - Project Finance

    EcoplexusUSA, South Dakota, Pierre
    serp_jobs.job_card.full_time
    Position : Associate - Project Finance.San Francisco, with offices in North Carolina, Dallas, Mexico City, and Tokyo.The Company primarily focuses on utility scale solar, solar & storage, and stand-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    [REMOTE] 100% Tele-Neurology

    [REMOTE] 100% Tele-Neurology

    Access TeleCareNone, SD, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Access TeleCare is providing meaningful work opportunities for physicians and we would love your consideration in joining our Tele-Neurology team!. Our physicians experience less stress working from...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.new
    Wire Transfer Specialist - Mitchell, Gregory and Pierre BankWest Locations

    Wire Transfer Specialist - Mitchell, Gregory and Pierre BankWest Locations

    BankWestPierre, SD, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    This position works within the bank's operations team and is responsible for receiving, verifying, and processing incoming and outgoing domestic and international wire transfers while ensuring prop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    IT Professional

    IT Professional

    NavyPierre, SD, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Family Medicine - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and / or Incentive Pay

    Family Medicine - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and / or Incentive Pay

    US ARMY - 3rd Medical Recruiting BattalionNone, SD, United States
    serp_jobs.job_card.full_time +1
    As a family medicine phyiscian, the work you will do on the U.Army healthcare team is not only an essential service, but also life changing. You will use your specialized skills to solve unique chal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Locum Tenens NP - Cardiovascular / Cardiothoracic Surgery Opportunity in SD

    Locum Tenens NP - Cardiovascular / Cardiothoracic Surgery Opportunity in SD

    CompHealthSouth Dakota, US
    serp_jobs.job_card.full_time
    CompHealth services are always free to you.Let us do the heavy lifting and handle the headache of credentialing, travel, housing, and so much more. With the premier staffing agency as your champion,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Certified Medication Aide - CMA - Miller - PRN

    Certified Medication Aide - CMA - Miller - PRN

    Good SamaritanBlunt, SD, United States
    serp_jobs.job_card.full_time +1
    Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.E 4th St, Miller, S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $3,276 per week

    Travel CT Technologist - $3,276 per week

    Prime Time HealthcarePierre, SD, United States
    serp_jobs.job_card.full_time
    Prime Time Healthcare is seeking a travel CT Technologist for a travel job in Pierre, South Dakota.Job Description & Requirements. Prime Time Healthcare is a leading provider of traveling healthcare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $3,196 per week

    Travel CT Technologist - $3,196 per week

    Prime Time HealthcarePierre, SD, United States
    serp_jobs.job_card.full_time
    Prime Time Healthcare is seeking a travel CT Technologist for a travel job in Pierre, South Dakota.Job Description & Requirements. Prime Time Healthcare is a leading provider of traveling healthcare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $3,246 per week

    Travel CT Technologist - $3,246 per week

    Prime Time HealthcarePierre, SD, United States
    serp_jobs.job_card.full_time
    Prime Time Healthcare is seeking a travel CT Technologist for a travel job in Pierre, South Dakota.Job Description & Requirements. Prime Time Healthcare is a leading provider of traveling healthcare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Information Systems Technician

    Information Systems Technician

    NavyFort Pierre, SD, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Speech Language Pathologist (SLP) - $2,668 per week in Pierre, SD

    Travel Speech Language Pathologist (SLP) - $2,668 per week in Pierre, SD

    AlliedTravelCareersPierre, SD, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Care Career to find a qualified Speech Language Pathologist (SLP) in Pierre, South Dakota, 57501!. Evaluate and diagnose speech, language, communication, and swal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    EMT

    EMT

    Global Medical ResponsePierre, SD, United States
    serp_jobs.job_card.part_time
    Emergency Medical Technicians (EMTs).Essential Duties and Responsibilities : .Maintains thorough familiarity with treatment protocols, response requirements and quality assurance procedures in system...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Medication Aide - Multiple Shifts Available

    Medication Aide - Multiple Shifts Available

    Peaceful Pines Senior Living - Fort PierreFort Pierre, SD, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Peaceful Pines Senior Living is committed to providing exceptional care and service with compassion.Peaceful Pines Senior Living provides independent living, assisted living, and memory care servic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    South Dakota State Government is hiring : SDPB Broadcast Operations Technician (T

    South Dakota State Government is hiring : SDPB Broadcast Operations Technician (T

    MediabistroPierre, SD, United States
    serp_jobs.job_card.full_time
    Agency : Bureau of Information and Technology - South Dakota Public Broadcasting (SDPB).Closing Date : Open Until Filled. South Dakota Public Broadcasting is a statewide, joint radio and television ne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Wolters Kluwer is hiring : Associate Development Editor - Health in Pierre

    Wolters Kluwer is hiring : Associate Development Editor - Health in Pierre

    MediabistroPierre, SD, United States
    serp_jobs.job_card.full_time
    Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $3,116 per week

    Travel CT Technologist - $3,116 per week

    Prime Time HealthcarePierre, SD, United States
    serp_jobs.job_card.full_time
    Prime Time Healthcare is seeking a travel CT Technologist for a travel job in Pierre, South Dakota.Job Description & Requirements. Prime Time Healthcare is a leading provider of traveling healthcare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    ENDOSCOPY Clinical Specialist, ESD (Kansas City, Missouri)

    ENDOSCOPY Clinical Specialist, ESD (Kansas City, Missouri)

    FUJIFILM CorporationPierre, SD, United States
    serp_jobs.job_card.full_time
    The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy department and / or specified departments by managing all relevant equipment, providing basic trouble...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    ENDOSCOPY Clinical Specialist, ESD (Boston)

    ENDOSCOPY Clinical Specialist, ESD (Boston)

    FUJIFILM CorporationPierre, SD, United States
    serp_jobs.job_card.full_time
    The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy department and / or specified departments by managing all relevant equipment, providing basic trouble...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days