Specialty Associate - Perlmutter Cancer Center at NYU Langone Breast Surgery Associates - Garden City

Specialty Associate - Perlmutter Cancer Center at NYU Langone Breast Surgery Associates - Garden City

Administrative / Office Support

Garden City, NY

Full-Time / Regular

Position Summary : We have an exciting opportunity to join our team as a Specialty Associate - EPIC - Garden City. In this role, the successful candidate is responsible for scheduling appointments for surgical, infusion, and complex specialized procedures. Obtains pre-authorizations / certifications for procedures as appropriate. Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas within the Hospital. May provide assistance to less senior staff and cover the front-desk as needed.

Job Responsibilities :

• Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff. Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged.
• May assist, provide guidance and / or train less senior staff with completing intake related duties.
• Provides front desk coverage as needed.
• Performs other duties as assigned
• Maintains physician patient schedule, patient procedure schedules, appointment calendar and Operating Room schedule. Responsible for scheduling appointments for surgery, infusion, and complex specialized procedures.
• Responsible for pre-authorizations and certifications of surgical and infusion procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information.
• Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisors attention.
• Maintains workload statistics and other data for departmental records. Records statistics in established time intervals designated by supervisor. Follows instructions given by supervisor and prepares information neatly.
• Prepares memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparing for conferences and the related duties.
• Responsible for taking patient phone calls and scheduling over the phone. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments for visits, procedures and follow-ups. Collects patient demographic related data, electronically verifies insurance eligibility, coordinate pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage.
• Post patient-appointment coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas as well as insurance providers to obtain pre-authorizationcertifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment.

Minimum Qualifications : To qualify you must have a High School or equivalent High School diploma. 1 - 2 years Medical clerical experience in a physician practice environment. Excellent communication (both oral and written), interpersonal, customer service, organizational skills. Light, accurate keyboarding skills. Knowledge of medical terminology.

Preferred Qualifications : Knowledge of EPIC Ambulatory.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being : physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone HospitalLong Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,209.99 - $66,210.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.