Learning and Development Manager

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Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume / CV" field. Active City Year Staff members must login to Workday to apply internally.

Position Overview

The Manager, Learning and Development (L&D) is responsible for planning and implementing a year-long professional development strategy to prepare AmeriCorps members to deliver high-quality and high-impact service to students in schools while increasing their leadership capacity and skills. The L&D Manager plays a pivotal role in ensuring corps members are prepared with the proper training and learning opportunities throughout their service year. Duties include : collaborating with staff to plan and execute site-wide programming and onboarding for ACMs, developing and adapting training sessions by aligning HQ material with local needs (including site and school districts' requirements), supporting the creation and delivery of new resources, expanding training resources and materials by collaborating with other service providers and local trainers; identifying, screening, and securing key people who can support the Learning and Development program and provide high-quality learning and trainings to our corps; and collaborating and supporting the execution of learning and development events with the Team Leader Coordinator(s).

Job Description

City Year Columbia

LEARNING & DEVELOPMENT MANAGER

Anticipated Start Date : April 2025

Position Overview

The Learning and Instruction Manager (LDM) reports to the Impact Director and is responsible for AmeriCorps member Learning & Development, observation & coaching, and Whole School, Whole Child (WSWC) program implementation quality and evaluation. The LDM ensures effective service delivery and personal and professional growth for AmeriCorps members, evaluates program effectiveness, and supports a positive service year experience and Leadership After City Year (LACY) preparedness. This role also focuses on fostering high-quality service delivery and a strong City Year experience by building leadership and practitioner skills in members. Additionally, the LDM serves as the site evaluation lead to ensure the collection and analysis of student-level data and student progress monitoring in collaboration with the Impact Director. This role also interacts with City Year HQ Learning and Development, Impact, and Service Delivery points to develop and implement the site's learning and development strategy. This position requires a skilled educator and an effective communicator with a passion for education and a belief in the transformative power of young people.

Responsibilities

Implement and Manage AmeriCorps Member Learning and Development

• Create, implement and manage City Year Learning and Development strategy, aligned with HQ curriculum and research of best practices in education, to build site's capacity to maximize impact and ensure corps member training is aligned with and focused on meeting key service outcomes.
• Collaborate with the site Impact Director and Impact Managers, HQ Impact, and Service Delivery to develop the site's overall strategy for learning and development through data analysis and progress monitoring; address varied trainings for high school and college graduates to help AmeriCorps members in their service delivery and to develop service delivery and leadership skills.
• Plan and execute all Learning and Development for the site.
• Lead content design and delivery of training to meet site learning needs for effective academic and skills learning services.
• Serve as site Learning & Development point to ensure successful implementation of program.
• Coordinate AmeriCorps Service Leader training throughout the year in partnership with the Impact Staff.
• Secure venues and other resources for training.
• Evaluate the Learning and Development program on an ongoing basis to ensure training aligns with the program service model and meets corps members, Impact staff, and external partner needs.
• Develop and manage external relationships with speakers / trainers / facilitators who can support the Learning and Development program and provide high-quality learning and training to AmeriCorps members.
• Ensure high quality content development and delivery.

Observation and Coaching

AmeriCorps Member Experience

Data Informed Practice

Participation in Organizational Initiatives

Participate in ensuring that site-wide goals are met through the applicant interview process, stakeholder engagement, service day participation, and cross-departmental committees as needed.

Experience and Qualifications

We know that hardly anyone 'checks ALL the boxes' on job requirements, and that's okay! If many items describe you, we're excited to talk with you and encourage you to apply. Please submit a thoughtful cover letter (1 page is just fine) that explains how your skills, knowledge, and experiences are assets to this position and the team.

Essentials Habits of Being and Mindsets for success at City Year and in this role

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. City Year offers medical, dental, vision, life, AD&D and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k). For more information, click here.

Employment at City Year is at-will. City Year does not sponsor work authorization visas.

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South Carolina, United States 3 weeks ago

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