Marketing Manager
Under the supervision of the Library Director, the Marketing Manager produces content across multiple platforms, including newsletters, signage, and the website. They coordinate public relations activities and ensure consistent messaging that aligns with the librarys mission and goals. With the assistance of the Director and Deputy Director, the Marketing Manager will work with all library departments to develop effective strategies for raising awareness of library initiatives and presenting information about the library to the public. This position also serves as a member of the management team.
Examples of Duties
- Develop and implement marketing plans for library events and initiatives
- Produce engaging content for the librarys website, social media, newsletters, librarys annual report, other communication channels
- Manage media relations, including drafting press releases, coordinating media coverage, and responding to inquiries
- Ensure consistent branding across all materials
- Design and create digital and physical signage
- Promote library events and initiatives
- Engage with community partners and stakeholders
- Collaborate with library staff on marketing needs
- Manage the marketing budget
- Coordinate with vendors and suppliers to obtain marketing materials, prints, graphics, and services
- Provide the Library Friends and the Library Foundation with graphics needs including donor collateral, email campaigns, and storefront needs for the FriendShop Bookstore
- Monitor and analyze the effectiveness of marketing campaigns and adjust strategies as needed
- Work closely with library staff to support their marketing and promotional needs
- Foster relationships with community partners and stakeholders to enhance the librarys outreach efforts
- Assists with training staff and volunteers
- Contribute to the library profession through local and / or national professional associations
- Participates in departmental and library-wide training and activities, including technology and safety training
- Provides excellent internal and external customer service
- Other duties as assigned
Requirements
Proficiency in digital marketing tools and platforms, including social media, email marketing, and content management systemsStrong written and verbal communication skillsWorking knowledge of graphic design and proficiency with graphic design software (e.g., Adobe Creative Suite)Skill in copy editing and proofreadingProficiency with workplace productivity software, including Microsoft Office SuiteProficient with web page designExperience with both Windows and Mac operating systemsAbility to manage multiple projects and meet deadlinesStrong organizational and analytical skillsStrong commitment to public serviceExcellent interpersonal skills for team collaborationOutstanding oral and written communication, including public speakingAbility to provide guidance and ensure compliance with library policiesProficient computer skillsReliable attendance and adherence to a regular scheduleFlexibility to adapt to changing situations and work schedulesManual dexterity for operating computer and phone equipmentAbility to train staff in new technologiesSatisfactory pre-employment background checkBachelors degree in Marketing, Communications, Public Relations, or a related field requiredTwo years of experience using graphic design software (e.g., Adobe Creative Suite) is requiredTwo years of experience in marketing or publicity requiredExperience using website design software requiredKnowledge of library services and the role of public libraries in the community preferredExperience in event planning and promotion preferredFamiliarity with SEO and web analytics tools preferredSome knowledge of Spanish and / or French is helpfulAny equivalent combination of experience and training which provides the required knowledge, skills, and abilities