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Security Officer - Front Desk Patrol
Security Officer - Front Desk PatrolClearance Jobs • Chicopee, MA, US
Security Officer - Front Desk Patrol

Security Officer - Front Desk Patrol

Clearance Jobs • Chicopee, MA, US
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Security Officer - Front Desk Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Front Desk Patrol in Chicopee, MA, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. Join a leading team where flexibility meets opportunity. As a part-time security officer, you'll use our exclusive Claim a Shift platform to view and pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities.

As a front desk security professional with Allied Universal at a dynamic retail and entertainment location, you will be the first point of contact for guests, helping to create a welcoming atmosphere while supporting security-related procedures. Your role involves monitoring access, providing clear communication, and delivering exceptional customer service to all visitors. By remaining attentive and approachable, you help to deter security-related incidents and contribute to a positive experience for everyone entering the location. Join a team that values integrity, teamwork, and a caring culture where people come first.

Position Type : Part Time

Pay Rate : $17.50 / Hour

Job Schedule : DayTime

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide excellent customer service to guests and staff by following security-related procedures and site-specific policies at the front desk.
  • Monitor entry and exit of individuals at the location, verifying credentials as needed to help to deter unauthorized access.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
  • Maintain a visible presence at the front desk to help to deter potential security-related concerns.
  • Communicate clearly with guests, staff, and Allied Universal management regarding any security-related issues or concerns.
  • Assist with emergency response activities when appropriate, including contacting emergency services or providing directions to guests and staff.
  • Document and report all security-related incidents, observations, and activities according to Allied Universal and client site protocols.

    • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available

    • Minimum Requirements :

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

    • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

    • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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    Front Desk • Chicopee, MA, US