Information Technology Specialist 4 Systems Programming - 9115

Job Description

ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Duties

• Facilitates and participates in meetings with Business Solutions staff, users and management;
• Develops detailed project plans collaboratively with ITS staff, agency staff and end users.
• Provides project reporting to PMO;
• Oversees the execution of applications, ensuring applications function accurately and are available to our internal and external business customers;
• Provides support, as needed, for incident & issue resolution ensuring that incidents and defects are addressed promptly based on priority;
• Manages staff using the department's tooling for the creation of letters and forms utilizing EXSTREAM software;
• Manages changes and incidents with the Opentext Vendor as part of EXSTREAM modernization;
• Ensures that staff members are properly trained in all functions of the team's toolsets;
• Manages multiple work assignments, projects, enhancement requests, and day-to-day issue resolution;
• Perform full range of supervisory responsibilities.

Qualifications

Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4 Systems Programming, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law.

Additional Comments

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis.

Some positions may require fingerprinting. Some positions may require up to 25% travel and / or lifting up to 50 lbs.

Benefits of Working for NYS

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission.

The base pay range for this position is $96,336.00 / yr - $121,413.00 / yr.

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