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Assistant Site Manager

Assistant Site Manager

ZipRecruiterDurham, NC, US
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Job DescriptionJob Description

Join Our Team as an Assistant Site Manager at EDGE Express Car Wash!

Are you a dynamic, people-focused leader with a passion for sales and customer service? Do you thrive in fast paced environments and love the thrill of driving revenue growth? EDGE Express Car Wash is looking for a results-driven sales leader to help us expand our membership base and lead our team to success.

Job Title : Assistant Site Manager

We reward hard work with competitive pay, bonuses, and career growth. If you're a natural salesperson who loves coaching others to succeed, this role is for you!

Here's what we offer :

  • $17.50+ per hour, depending on experience (pay bands below)
  • Bonus Opportunities : Earn biweekly commissions and monthly and yearly bonus potential based on site sales!
  • Flexible Scheduling : Tailor your work hours to fit your lifestyle
  • Work Environment : Fun, team-oriented atmosphere where your contributions are valued
  • Perks and Freebies : Enjoy free car washes and FREE telehealth services for all team members.
  • Health benefits : Access to dental, vision, , accident, and life insurance, and MORE regardless of full time or part time status.
  • Medical Benefits : Access to medical insurance for full-time team member.
  • Pet Insurance and Discounts

Get coverage and discounts for your fur-friends for as low as $11.75 per month!

  • Retirement Savings : 401(k) with company match to help you plan for the future
  • Paid Time Off : Including vacation days and sick leave
  • Extra Support : Free legal assistance services for all team members
  • Career Growth : Opportunities for advancement and hands-on training to help you develop your skills
  • 24 / 7 Support : Direct access to owners for continuous guidance
  • Position Overview :

    As an Assistant Site Manager, your primary mission is to drive membership sales while ensuring smooth operations. You'll be a hands-on leader— closing sales at the pay station, coaching your team to upsell, and optimizing labor efficiency . This role is perfect for someone who loves interacting with customers, thrives on hitting targets, and can motivate a team to do the same.

    About You :

    A goal-driven sales pro who loves coaching teams and connecting with customers. You've excelled in membership / retail sales, lead with energy, and adapt to our dynamic, outdoor workplace—weekends and all.

    Key Responsibilities :

  • Sales & Membership Growth (Top Priority!)
  • Proactively promote and sell car wash memberships —you'll be the face of our sales efforts at the pay station.
  • Train and empower your team to upsell memberships and services (commissions rewarded!).
  • Monitor sales metrics, identify opportunities, and bring ideas to your manager to boost conversion rates.
  • Lead by example : Your ability to sell directly impacts your bonuses and team success.
  • Operations & Team Management
  • Step into any role (pay station, tunnel, etc.) to support your team and model sales best practices.
  • Oversee daily operations, ensuring labor efficiency and workflow smoothness.
  • Resolve customer issues promptly— turning complaints into sales opportunities.
  • Provide feedback to team members and assist with performance reviews with a focus on sales targets and customer engagement.
  • Ensure compliance with company policies, procedures, and safety standards
  • Manage inventory, equipment repairs, and maintenance to optimize operational efficiency
  • Daily Routine :

  • Perform opening and closing duties
  • Monitor and manage the car wash queue to optimize customer flow, sell memberships, and keep labor in check
  • Uphold company policies and processes
  • You're the manager on site whenever the manager is not there
  • Qualifications :

  • 2+ years in customer service with sales / upselling experience (required).
  • 1+ year in leadership ().
  • Must be 18+ and pass a background check.
  • About EDGE Express Car Wash :

    EDGE Express Car Wash is a leading provider of express car wash services in the region. We offer a supportive work environment where teamwork and customer satisfaction are paramount. Join us and contribute to our growth and success in delivering exceptional service to our valued customers.

    If you are a motivated individual with a passion for leadership and customer service, we encourage you to apply for the Assistant Site Manager position at EDGE Express Car Wash. Please submit your resume and a cover letter highlighting your qualifications. We look forward to hearing from you!

    Positions Available

    Full-time (35 – 40 hours per week)

    Working Days

    Monday – Sunday (a typical schedule will include Sunday and Monday as a requirement).

    Working Hours

    7 : 30 AM – 9 : 00 PM (shifts vary); ASMs work an average of 35 – 40 hours per week.

    Physical Demands :

  • Working outdoors, including the summer heat and the winter cold.
  • Standing for long periods at one time. There's no chairs on the lot!
  • Quickly assisting customers.
  • Lifting, pushing or pulling 40lbs or more.
  • We're an equal opportunity employer. All applicants will be considered for employment without attention to , , , sex, , , , veteran or status.

    ASM Pay Bands

  • $17.50–$19.00 / hr
  • Criteria

    Internal promotions are always !

    Manages teams of 8+;

  • Can work all positions; can assist in managing with little to no instruction.
  • Focus is still on SALES but assists in leading the team
  • Can manage on their own for short periods of time (1 – 2 weeks).
  • $19.00–$23.00 / hr
  • Criteria 2+ years commission sales + leads teams of 10+

    Can handle both being in the EDGE-ucator role and managing labor and the site when in charge of the shift.

  • Can work well with programs such as reporting and payroll systems and is ready to start learning the admin work behind being a site manager.
  • Can manage the location as interim-SM when needed.
  • $23.00+ / hr
  • Criteria SM-ready —exceeds in sales, labor, and ops.

    Must be willing to complete our EDGE-ucator sales training within 60 days of hire.

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