Front Desk Associate

Front Desk Associate

As a Front Desk Associate at Gold's Gym Lake Ridge, you are the first point of contact for our members and guests. Your role is essential in setting the tone for a positive and engaging gym experience. You will be responsible for providing outstanding customer service, supporting daily gym operations, and ensuring every member feels welcomed, informed, and motivated.

Key Responsibilities :

• Greet members, guests, and staff in a friendly, professional, and energetic manner.
• Check members into the system and verify memberships.
• Handle incoming calls, answer questions about gym services and policies, and route inquiries as needed.
• Maintain a clean, organized, and inviting front desk and lobby area.
• Assist with member check-ins and account questions and membership sales
• Manage retail transactions, including selling merchandise, snacks, and beverages using POS systems.
• Monitor gym traffic to ensure member safety and proper facility usage.
• Assist with opening and closing duties, and maintain accurate shift notes and reports if necessary.
• Promote upcoming events, training packages, and club initiatives.
• Follow company procedures and uphold Gold's Gym brand standards.
• Report maintenance or safety issues promptly to management.

Qualifications :

What We Offer :

Join the Legacy :

Gold's Gym has been a global leader in fitness for over 50 years and at Gold's Gym Lake Ridge, we're committed to changing lives through fitness. When you join our team, you're not just taking a job you're stepping into a community that values passion, purpose, and progress.

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!