Quality Assurance Analyst

Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.

As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it's a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.

Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 700+ passionate team members. We work in-person 4+ days a week.

What You'll Do :

The Quality Assurance Analyst will ensure that features, functionality, and content changes that are implemented by the Web Development Team meet the highest standards, result in zero downtime, and give our customers the best shopping experience possible.

Essential Duties and Responsibilities :

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Become a subject matter expert in Whisker web, mobile, and fulfillment applications
• Partners with the development team, Project Managers, and Business Analysts to create and execute a test strategy for new or updated functionality
• Finds and document functional and UX defects, including expected / actual behavior and recreation steps
• Responsible for go / no-go decision on deployments of functionality based on executed tests
• Assists with production testing post-deployment, verifying application code was properly deployed
• Recreates and documents issues reported by end-users (internal and external) of production systems
• Partners with the Web Development team during the discovery and design phase to ensure all use-cases are captured prior to the start of development
• Executes SQL queries to verify data is properly stored in underlying systems during testing.
• Will perform additional responsibilities when required

Requirements

What You'll Bring :

Not Required but Nice to Have!

Benefits & Perks :

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the "why", and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow's pet products-plus a whole lot of extras. You will also be provided with :

Statement of Inclusivity :

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.

Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.

#onsite1