Talent.com
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsNaperville, Illinois, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Manager, Mid-Market Customer Success.

Key Responsibilities

Hire, coach, and develop a high-performing Mid-Market Customer Success team

Lead a team of 6-8 CSMs to deliver exceptional customer value and drive account growth

Own team metrics related to renewal success, account growth, and business value delivery

Required Qualifications

2+ years of experience in building and managing high-performing CSM teams in B2B SaaS

6+ years of experience in a customer success role

Proven ability to lead customer-facing teams and manage renewals and revenue targets

High business acumen with experience in aligning with customer executives

Experience in a fast-paced, high-growth environment with a collaborative mindset

serp_jobs.job_alerts.create_a_job

Customer Manager • Naperville, Illinois, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager to manage customer accounts and drive satisfaction and renewals.Key Responsibilities : Manage a portfolio of customer accounts, focusing on enga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Director of Client Success

Senior Director of Client Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Client Success.Key Responsibilities Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure account retention and upsell...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Customer Success

Manager, Customer Success

Sonova USA, Inc.Aurora, IL, United States
serp_jobs.job_card.full_time
At Sonova, we envision a world where everyone can enjoy the delight of hearing.This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and hu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Client Success Director

Senior Client Success Director

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
Key Responsibilities Implements strategies for building client relationships and driving revenue growth Establishes and maintains strong client relationships through regular communication Ident...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Customer Support Manager

Senior Customer Support Manager

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager of Customer Support to oversee and enhance customer service operations.Key Responsibilities Develop and implement customer support strategies and process...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager, Integrated Security.Key Responsibilities Act as a strategic partner and subject matter expert for clients, advising on solution architecture and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsChicago, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager, Enterprise.Key Responsibilities Develop trusted advisor relationships with customers, ensuring maximum value from the solution Collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Mid-Market Customer Success.Key Responsibilities Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes De...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Customer Technical Program Manager

Senior Customer Technical Program Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Technical Program Manager for Data Center Quality and Sustaining activities.Key Responsibilities Lead and coordinate Data Center Quality and Sustaining ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Client Success Management

Director of Client Success Management

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management who will lead customer engagement and lifecycle management strategies. Key Responsibilities Define and execute a client success str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

ThoughtSpotChicago, IL, US
serp_jobs.job_card.full_time
Senior Manager Of Customer Success.ThoughtSpot is redefining business intelligence through AI-driven insights, and Customer Success is at the heart of that transformation.As a Senior Manager of Cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Principal Customer Success

Senior Principal Customer Success

VirtualVocationsLincolnwood, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Principal - Customer Success, Strategic Accounts.Key Responsibilities Build and maintain trusted relationships with C-suite and senior executives to position the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativityChicago, IL, United States
serp_jobs.job_card.full_time
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Strategic Customer Success Manager

Strategic Customer Success Manager

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Customer Success Manager.Key Responsibilities Drive business impact by managing accounts and contributing to revenue growth and customer retention Develop an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsLincolnwood, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager to drive customer loyalty and satisfaction in the home service sector. Key Responsibilities Build and maintain strong relationships with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management.Key Responsibilities Define and execute a client success strategy that aligns with company goals Lead the integration of AI-power...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Principal Customer Success Manager

Principal Customer Success Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Principal Customer Success Manager in the Enterprise Segment.Key Responsibilities Develop trusted advisor relationships with C-suite and executive customers to maximize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Account Manager.Key Responsibilities Manage a portfolio of accounts to drive customer engagement and renewal outcomes Achieve financial targets and ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Mid-Market Customer Success.Key Responsibilities Hire, coach, and develop a high-performing Mid-Market Customer Success team Lead a team of 6-8 CSMs to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30