Overview
At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.
Responsibilities
- Supervise leasing and maintenance activities to ensure compliance with company policy
- Analyze performance and trends to develop and implement monthly marketing plan
- Train, motivate and supervise all on-site staff to achieve operational goals; this includes new employee orientation and training, ongoing performance evaluation, review and approval of time-sheets, and advising on-site staff of procedures and guidelines
- Provide excellent customer service while maintaining high standards for resident service
- Assist in preparation of budget and adherence to approved budgets
- Complete month-end and year-end reporting as required
- Provide narrative of all monthly budget variances + / - 10% per line item
- Ensure property operations are compliant with all applicable regulatory requirements
Education And Experience
Three-plus years of related multi-family property management experience2+ years in tax credit or affordable housing experience is preferredState and Federal program rules, as well as policies and procedures of low-income housing programsExperience with Onesite software a plusStrong leadership and management skillsA current, valid Driver's License is requiredQualifications
Physical Requirements
May be required to sit for extended periods of time while working at a deskMay be required to climb stairsMust be able to read documents, computer screens and dataMust be able to hear and understand verbal communications in person and over the phone or computerMay occasionally be required to lift or carry items such as files or office supplies weighing up to 20 poundsMust be able to operate a computer, keyboard, mouse and other office equipmentWork Environment
This role is based on site, primarily in an office setting but may require time outside with exposure to the elementsThe office is an open setting which may include bright lights, constant noises and distractionsThis job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.
Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment communityComprehensive healthcare coverage available for all full-time, regular associatesEmployer-paid employee assistance, mental health, and wellness programsAncillary benefits including critical illness, hospital indemnity, and accident insurance401(k) with robust company matchOpportunities for professional development, career growth, and role-based learning plansDiversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)Paid time off plus floating holidays and volunteer daysDiscounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver’s license. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer.
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