Head of Information Technology & Broadcast - America

Overview Head of Information Technology & Broadcast – Al Jazeera Media Network (AJMN) is seeking a highly experienced and dynamic Head of Information Technology & Broadcast to oversee the availability, operational stability, efficiency, and security of AJMN’s corporate and broadcast infrastructure in Washington, DC, and throughout the Americas.

Key Responsibilities Manage the Broadcast Infrastructure, LAN network, IT systems, and corporate services to ensure seamless operations.

Lead the department to meet or exceed key performance targets.

Drive process optimization initiatives across the organization in DC.

Maintain and implement industry best practices for Technology Operations.

Leverage emerging technology trends in Broadcast, Digital Products, Networking, Enterprise Systems, Information Security, Service Desk, and Cloud to enhance workplace efficiency and innovation.

Go above and beyond to sustain world-class operational and editorial experience.

Uphold and enforce adherence to established processes and documentation standards, as well as meeting business demands in a timely and professional manner in accordance with the agreed-upon OLAs and SLAs. This includes leading, mentoring, evaluating, and developing technology teams.

Establish relationships with technology partners, which may include suppliers, vendors, service providers, headquarter teams and other regional hubs and teams with diverse backgrounds.

Ensure that AJMN’s LANs, Systems, Broadcast Systems, Corporate Applications and Datacenter meet the needs of Al Jazeera and are maintained according to world-class standards and efficiency.

Ensure that IT Operations and Broadcast Operations run well-defined and implemented Service Management processes.

Manage the operations of infrastructure platforms, including servers, storage, databases, middleware, and networks, as well as applications and systems which directly support the end-user environment.

Ensure the adoption of effective policies, procedures, tools, techniques and plans relating to systems service level management activities.

Ensure compliance with organizational, IT, security and architecture policies and standards.

Education Bachelor or higher in IT, Broadcast or equivalent field

Industry certifications such as : Project Management, ideally PMP Certified

IT Service Management, ideally ITIL4 Managing Professional / Expert / ISO / IEC 20000

Information Security, ideally CISSP / Certified Information Systems Security Professional

Operational Excellence and Quality Management, ideally Lean Six Sigma Black Belt

Agile Software Development methodologies, ideally SCRUM Product Owner

Governance and Data Protection Regulations, ideally COBIT Assessor / OneTrust Privacy Professional

Qualifications Proven leadership experience within the TV ecosystem, with a strong focus on highly scalable, mission-critical media solutions.

Deep understanding of technology trends across the Broadcast industry and related fields.

Ability to drive continuous improvements by integrating new technologies and best practices.

Bilingual candidates fluent in both English and Arabic are strongly preferred.

Experience Minimum 12 years in the relevant domain.

Minimum 10 years in a News / Sports / Entertainment channel in similar systems.

At least 6 years in a team lead role.

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