Join to apply for the Trainer, F&B role at SeaWorld Parks & Entertainment
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors.
What You Get To Do
- Conduct training for Ambassadors to include facility tours, safety training, and assigned station training
- Provide ongoing coaching and retraining opportunities to Ambassadors and support team members through positive reinforcement.
- Communicate with Supervisor and department trainer concerns regarding Ambassador's progress; Identify additional training needs
- Conduct necessary training classes and ensure completion of training materials and paperwork for Ambassador and department records
- Provide answers to Ambassadors to achieve job proficiency
- Assist other facilities throughout the park as needed
- Support facility integrity by maintaining high level of quality and cleanliness.
- Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations.
- Consistently demonstrates courteous and professional behavior in all work aspects with all Ambassadors and guests.
- Works as part of a team to increase productivity and while providing excellent guest service.
- Maintains a professional appearance that meets grooming standards.
What It Takes To Succeed
Exhibit effective verbal and written communication skills; speak comfortably in front of small groups; respond effectively to individual and group questionsCreate and maintain a cooperative team environment, to establish positive behaviors and actions of AmbassadorsWork effectively within a diverse work environment to meet and exceed guest and Ambassador expectationsOrganize resources, establish priorities and monitor multiple projects and assignments; results orientedMust be able to walk and stand for long periods of time in extreme weather conditionsMust be willing to work a flexible schedule that includes weekdays, weekends, evenings, and holidays.Must be willing to work as part of a team as well as work independently with little or no supervision.Must be able to complete all required Train-the-Trainer programs and certifications required for delivery of department trainingsMust be able to multitask while maintaining a positive attitude to ensure excellent guest service.Consistently practices safe work habits including but not limited to the use of personal protective equipment, lifting and reporting of unsafe situations.Must be willing to comply with all SEA grooming guidelines and employment standards.Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.Must have basic computer and audio / visual skills and be proficient in the use of PowerPoint; familiar with standard computer software programs, i.e., MS Office, Outlook and Windows.Must have High School Diploma or EquivalentMinimum of three (3) months department experience preferredPrevious training, teaching, and / or presenting experience a plusCompensation : 18.00 USD Hourly
The Perks Of The Position
Paid Time OffComplimentary Park Tickets and PassesPark Discounts on Food and MerchandiseMedical, Dental, and Vision Insurance401K Retirement planVoluntary InsuranceLife InsuranceDisability BenefitsTuition ReimbursementDependent and Health Care Flexible Spending AccountsEmployee Assistance ProgramLegal Assistance PlanEEO Employer
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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