Remote Customer Service Operator

A company is looking for a Virtual Store Support Operator.

Key Responsibilities

Provide customer support via phone, email, and case management system

Assist with returns, exchanges, and locate proof of purchase for customers

Document customer interactions and maintain product knowledge to resolve inquiries

Required Qualifications

High school diploma or GED

Minimum of 2 years related experience or equivalent education and experience

Call center or customer service experience preferred

Must be available to work flexible hours, including holidays

Must pass a background check