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Department Secretary

Department Secretary

Mental Health Resource CenterJacksonville, FL, US
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Department Secretary

Mental Health Resource Center, a comprehensive mental health center and Joint Commission accredited organization, is seeking a Department Secretary for our Northside inpatient facility.

The Department Secretary coordinates and performs administrative, financial, and clerical duties to support and assist the Vice President Inpatient and Nursing Services, Crisis Stabilization Units, Emergency Services, and the Security Departments.

Responsibilities include :

  • Ensuring that nurse's station, doctor's office, and exam rooms are consistently neat, organized, and well supplied.
  • Assisting with maintaining supplies on the units by completing weekly inventory on each unit for supplies, paper scrubs, and forms and submitting orders to the purchasing department. Once orders have been received from the purchasing department, placing items in appropriate places on the unit.
  • Completing the following tasks using the Electronic Health Records System (EHR) : billing charges, diagnosis entries, updates and prints face sheets / and other forms, confirms accuracy of billing entries by reviewing reports.
  • Assisting with staffing calls (scheduling staff, canceling staff, contacting agencies).
  • Assisting with maintaining patient identification camera and equipment by printing photos, troubleshooting.
  • Providing office coverage, answering telephone, greeting visitors, and assisting callers and visitors with requested information in a professional manner.
  • Maintaining open communication for the staff and administration.
  • Distributing timesheets and coordinating distribution of payroll checks.
  • Checking mailboxes daily and assisting with distribution.
  • Completing general filing of related office documents and managing a retrieval system.
  • Providing clerical support for making photocopies, redacting, and faxing requested materials as necessary for Inpatient Managers.

Qualifications include :

  • In order to be considered, candidates must have a High School Diploma or equivalent.
  • Two years working in a medical or healthcare setting required.
  • Medical billing experience preferred.
  • Proficiency in EHR System demonstrated within three months of employment.
  • Demonstrated proficiency in Microsoft Office Programs, email, and the use of the internet with related insurance websites.
  • Ability to type and perform data entry 45 wpm.
  • Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff, and other department professionals.
  • This position is a Full Time Days position : Monday through Friday, 8 : 00am to 4 : 30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

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