SENIOR FACILITIES MAINTENANCE SUPERVISOR

Metro Facilities Contracted Maintenance Services Supervisor

Performs direct contract oversight and ensures contract compliance for outsourced services of combined labor and materials, required to maintain Metro's facilities and Rights-Of-Way (ROWs). Jobs in this classification are assigned exclusively to the Operations Facilities Contracted Maintenance Services (FCM) Department, with exclusive responsibilities for overseeing complex contracted maintenance services.

Supervises the activities of FCM contractors and technical personnel, internal or external, engaged in the performance and delivery of contracted maintenance services.

Oversees various aspects of the service contracts which includes development, review and update of contract documents, research, analysis, finances, technical knowledge, schedules, budget compliance, planning, and reporting with strong attention to detail.

Works closely with Vendor / Contract Management (V / CM) to initiate and coordinate all procurement actions to ensure timely execution and service continuity.

Prepares requisitions, detailed statement of work packages, cost estimates, and justifications for procurement of goods or services.

Collaborates and coordinates efforts with V / CM to develop and review evaluation criteria and minimum qualifications; present scope overview during readiness review, pre-bid and kickoff meetings; review bids and proposals; participate in contractor selection process; conduct detailed review and analysis of bids / proposals submitted and prepare technical evaluations.

Works closely with Procurement, Real Estate, Third Party Administrators, Engineering, and other Metro departments as well as various other public agencies to identify maintenance needs and responsibilities and provide comments on project drawings, plans, and specifications.

Conducts job walks for system expansion capital projects, develops punch list items for acceptance, and follows-up with project teams to ensure all items are corrected.

Communicates effectively with the general public responding to inquiries and resolving maintenance issues.

Conducts site visits and attends regular meetings to assess contractor's maintenance services to ensure appropriate progress, work methods and to evaluate quality, completeness, and compliance with contract requirements.

Supervises activities associated with Memorandum of Understandings (MOUs); coordinates work with various stakeholders and ensures compliance with MOU requirements.

Coordinates facilities and ROWs homeless encampment cleanup activities with the support of Metro's system security and law enforcement.

Reviews and maintains or manages the maintenance of records; prepares weekly and monthly activity reports.

Develops and maintains comprehensive contracts, reports, standard operating procedures, spreadsheets, and correspondence, and keeps up-to-date documents and filing systems electronically and in hard copies.

Develops annual department and contract budgets; ensures expenditures are in accordance with contract requirements and Board approved authority, and that contracts and projects are completed on-time within approved budget.

Partners with Risk Management to inspect, investigate and document incidents related to contracted maintenance services; represents Metro in court cases and supplies expert testimonies related to contracted maintenance services.

Utilizes a computer-based information system to submit requisitions along with complete bid packages, process work orders, incidents, timesheets, material requests, and performs other related tasks.

Accounts for subordinate and personal compliance with all of Metro's safety rules, polices, and procedures.

Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out.

May be required to perform other related job duties.

A combination of education and / or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes :

Bachelor's Degree in Engineering, Public Administration, Business, or a related field

Three years of relevant supervisory experience in contracts management and budget administration of construction and / or maintenance contracts in the following areas facilities operations, track, signal, or traction maintenance, or rail engineering

Valid California Class C Driver License

24 hour on-call

Depending on assignment may be required to climb up to 50 feet

Possible exposure to physical, weather, electrical, mechanical, and chemical hazards

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) :

Theories, principles, and practices of project and contract management and business financial best practices

Financial and mathematical analysis, and statistical research

Computer applications; advanced knowledge of MS Office and the ability to excel in utilizing other computer applications in support of contracted maintenance services such as FIS, B2G Now, M3, EAMS and CIMS applications

Basic engineering

Contract maintenance management procedures

Applicable local, state, and federal laws, rules, and regulations relating to safety requirements and procedures, including HAZMAT (Hazardous Materials) and Storm Water Pollution Act

Principles of supervision

Maintenance Information Systems

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) :

Performing supervision and oversight for complex contracts

Planning, organizing, and monitoring the work of contractors in maintaining and repairing facilities and related systems

Acquiring and analyzing information and resources, identifying problems, and recommending solutions related to contracted maintenance services and in support of Metro's goals

Exercising sound judgment and creativity in making decisions

Communicating effectively orally and in writing

Interacting professionally with various levels of Metro employees and outside representatives

Ability to (defined as a present competence to perform an observable behavior or produce an observable result) :

Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor / management agreements

Recommend action plans, report on progress, review and comment on contract required documents, and respond to requests from management

Compile, analyze, and interpret complex data

Determine strategies to achieve goals

Prepare comprehensive reports and correspondence

Supervise internal or external subordinate staff

Manage workforce in a cost-effective manner

Read, write, speak, and understand English

Special Conditions : The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions :

Typical office situation

Close exposure to computer monitors and video screen

Physical Effort Required :

Sitting at a desk or table

Operate a telephone or other telecommunications device and communicate through the medium

Type and use a keyboard and mouse to perform necessary computer-based functions

Communicating through speech in the English language required

Good distance vision and / or depth perception to judge distances

Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro's Equal Employment Opportunity Program.

Selection Procedure :

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure :

To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations :

METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open : Monday through Friday, 8am-4pm (Closed Sat & Sun)

Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open : Monday through Friday, 9am-5pm (Closed Sat & Sun)

East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open : Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon)

Wilshire / Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open : Monday through Friday, 10am-6pm (Closed Sat & Sun