Accounts Receivable Credit Analyst (Store Support Center, Lenexa, KS)

Accounts Receivable Analyst

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Job Title : Accounts Receivable Analyst

Reports To : Associate Manager, Accounts Receivable

Exemption Status : Non-Exempt (Hourly)

General Job Summary : The Accounts Receivable Analyst will prepare / apply customer payments, review accounts receivable aging reports and communicate with customers about past due amounts in order to collect delinquent balances.

Essential Duties and Responsibilities :

• Apply payments to customer accounts, review and analyze A / R aging reports, and contact customers about past due balances.
• Make credit decisions regarding delinquent customer accounts and offer solutions for collection in order to protect the company from potential bad debts.
• Be prepared to follow up with phone calls / emails to customers if payment is not received as promised.
• Make positive contributions to customer satisfaction and provide outstanding customer service for incoming phone calls / emails from charge customers, store associates and business-to-business field personnel. This can include detailed explanations of account balances, providing information for charges and credits and adjusting customer accounts as necessary.
• Have a good understanding of sales tax exemption documents that are needed from customers for those states in which Westlake operates.
• Other accounting duties as needed.

Minimum Skills, Requirements and Qualifications :

Compensation Details :

$20 - $22 per hour

Equal Opportunity Employer

Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.