Business Application Analyst - CMDB

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Liberty Mutual Insurance provided pay range

This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$66,000.00 / yr - $125,000.00 / yr

Job Description

Oversees the management and accuracy of Business applications configuration items, including relationships to other CI's and processes for the purpose supporting critical business functions and decision making for the Company. Reviews and evaluates data for opportunities to improve accuracy and completeness and enables use of data by many technology disciplines, such as Application Mapping, business risk, chargeback, vulnerability management, cybersecurity, etc. Researches and promotes data management best practices. Works as data steward to collaborate with data office to ensure standard approach for data delivery to stakeholders. Collaborates closely with configuration manager and Config and asset process owners to understand, implement and monitor data quality KPIs and provides feedback on improvements.

Responsibilities

• Implement and monitor key performance indicators (KPIs) and trend data performance against these metrics.
• Report on data performance to management and recommend corrective actions as needed.
• Identify process improvement opportunities using data analysis, stakeholder feedback, and industry best practices.
• Maintain strong stakeholder relationships, maintaining a culture of collaboration and trust.
• Define, document, and maintain the data management framework, policies, and standards.
• Participate in cross-functional teams to implement process enhancements and change initiatives.
• Participate in a culture of continuous improvement and process excellence.
• Participate in strategic planning and contribute to organizational goals through process innovation.

Qualifications

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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