Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.
Sales Manager
$78,000 - 85,000 + incentives
Job Summary
The Sales Manager will be responsible for driving the sales efforts of their assigned venue. This position will act as front-line sales for the venue sales team and will be responsible for generating all Scope of Work (SOW) and Contracts for their leads.
Essential Functions
- Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
- Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services.
- Utilize the Company’s proprietary sales process as directed by the National Director of Venue Sales and / or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more.
- Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies.
- Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
- Enter all pertinent client information into Pinnacle Live’s CRM platform, and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting.
- Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
- Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
- Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings.
- Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.
- Manage accurate and timely billing of events and clients.
- Perform other duties as assigned
Education & Experience
Bachelor’s degree in business or related field or equivalent experienceMinimum of two (2) year of experience in a customer service facing role; prior sales experience in the hospitality industry preferredProficiency in CRM platforms, ability to generate high-quality insights into sales activity and progressProduction and Staging experience are preferredScenic and Décor experience is preferredRigging, Electrical, and Exhibit experience is preferredRequired Skills & Knowledge
Highly skilled communicator; exceptional interpersonal and relationship-building skillsHighly skilled at project management; proven success working in a fast-paced environmentProblem solver mindset : ability to remove obstacles for clients through strong organizational skillsHighly skilled customer service mindset : willing to go above and beyond for Pinnacle Live clientsVery strong time management skills with the ability to work on multiple projects at a time effectivelyStrong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectivelyExceptional relationship builder, internally and externallyBenefits
Performance based incentive plans on top of base salaryGenerous time off with PTO, holidays and sick / personal days401k with a contribution matchInsurances; health, vision, dental and morePinnacle Live is an E-verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions.
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