Job Description
Job Description
About Da Vinci
Da Vinci offers a leading cloud Warehouse Management System (WMS) that empowers companies with advanced warehousing operations to meet the increasing demands of today’s supply chain challenges. Recognized in Gartner’s 2023 & 2024 Midmarket Magic Quadrant, the company’s sophisticated SaaS platform, including Labor Management (LMS), Yard Management (YMS) and Transportation Management (TMS), positions Da Vinci strongly in this fast-growing market.
The WMS industry has strong macro tailwinds supported by the growth in e-commerce and outsourcing of warehousing operations to 3PLs. The WMS market is in the early SaaS adoption phase, and forecasted to grow at a 21% CAGR 23’-’30.
About The Role
Da Vinci is looking for a Principal Consultant to lead our most complex Warehouse Management System (WMS) implementation projects and serve as the go-to subject matter expert for our clients and internal teams. This role is a senior-level individual contributor position, combining deep technical expertise, solution design leadership, and trusted client advisory. Principal Consultant will guide clients from discovery through go-live, ensure solution excellence, and mentor consultants to elevate delivery quality across the organization.
This is a unique opportunity for a seasoned implementation expert to take ownership of strategic client projects, shape best practices, and help scale our professional services team during a period of rapid growth.
Who You Are
- A senior implementation professional (8–10 years) with extensive experience in WMS and enterprise software projects
- Recognized as a subject matter expert (SME) who can bridge technical and operational needs
- Strong attention to detail & solutions focused to lead Discovery & Design that addresses operational requirements and optimizes workflows with our cloud WMS
- Skilled at leading integration design across ERP, EDI, MHE, and robotics systems
- Comfortable working as a senior individual contributor while also coaching and mentoring team members
- A proactive communicator who can engage audiences from end users to executives
- Ability to get into the tactical details yet able to maintain a strategic view of client operations and project outcomes
- Passionate about building scalable processes, project artifacts, and best practices to strengthen delivery
What You'll Do
Lead WMS implementation projects as the senior industry and product SME through Discovery, Design, Configuration, Training, UAT and Go-LiveGather client requirements during the discovery phase and translate them into actionable design solutions using out-of-the-box cloud configurationsUnderstand client operations and recommend best practices to optimize ROI and operational efficiencyLead system design reviews and oversee junior consultants’ work for accuracy and consistencySupport training, testing, and “go-live” activities, ensuring smooth client adoptionServe as a trusted advisor, guiding clients on industry best practices and future-proof solutionsDeliver training to both client super users and end usersBuild and maintain reusable project artifacts, documentation, and collateralProvide QA and review of system design solutions from architects and consultantsTroubleshoot advanced software-related issues and provide L2 / L3 functional support to clients and internal teams (Sales, Marketing, Support, Professional Services)Contribute to product feedback and integration roadmaps as a senior SMEOur Core Values
Customer Success – Our customer’s success is our success. We go above and beyond to make sure we provide exceptional solutions and support that “delights” our customersPursuit of Excellence – We are dedicated to providing first class products and services and invest the time to achieve this objective. This includes a drive for continued learning to master one’s area of expertise and expand skill setsEmpower Others Succeed – We are a team-oriented environment that thrives on collaboration, sharing knowledge, and empowering & supporting others to succeed in their roles. As a rapidly growing company with many new employees, this is a cornerstone of our cultureAll About Results – Our team understands that positive outcomes and achieving goals are paramount to our success. We give employees the flexibility to achieve their results along with holding each other accountable to build a positive environment of high performanceForward Thinking – Planning and looking ahead is part of our DNA. This includes thinking about how decisions today set us up for success for the short-term and long-term, as well as taking incremental steps to achieve the company’s long-term vision to be an industry leaderQualifications
8–10 years of experience in WMS or enterprise software implementationsProven track record of leading large-scale, complex client projects as a senior consultant or equivalent roleDeep understanding of the software implementation lifecycle, change management, and client onboardingStrong expertise in API / EDI integrations and leading WMS-to-3rd party integrations (ERP, EDI, MHE, Robotics)Experience working with 3PLs and specific facets of multi-client facilities and multi-site roll-outsHands-on experience with project management and tracking tools such as Jira, Smartsheet, or similarExcellent communication, facilitation, and documentation skillsAbility to troubleshoot advanced technical and functional issuesBachelor’s degree in Business, Supply Chain, Information Systems, or related field (or equivalent experience)Benefits
Da Vinci offers a fully remote environment – work where it’s convenient for you and the company has regular in-person company gatherings to build team relationshipsUnlimited PTO days to provide an opportunity to recharge and spend time on your other passions401k plan with 4% company match to invest in your futureCompetitive medical, dental, and vision insurance to support the health & well-being of you and your family7 Paid Company Holidays + Paid Sick Days$110,000 – $165,000 annually, commensurate with experiencePowered by JazzHR
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