Client Success Associate

Job Description

Job Description

Change lives and have fun doing so!!

Do you have a zest for life and for fitness? For being on the front lines of changing lives? For working in the details to help people achieve success? If you’re nodding and smiling and all but shouting “YES!” then keep on reading, because the Farrell’s Client Success position might be just the spot for you!

We’re looking for someone who is driven as well as approachable... Someone who is task-oriented and willing to be held accountable... Someone who will look everyone who enters the center — members, employees, vendors, visitors — in the eye, call them by name, and make time for them... Someone who motivates, who listens, who is energized by others succeeding...

If something goes wrong, you get it fixed. If a member is celebrating her 5th year at Farrell’s or his 57th birthday, you make sure they’re recognized.

Farrell’s has an energy like no other fitness facility. It’s a community and close-knit; when members walk into an Farrell's studio, they feel like they’re coming home. Our workouts in conjunction with our nutrition program set our members up for success.

We’ll take into consideration prior leadership and management experience. Managerial experience, and what goes into day-to-day operations as well as an eye for the future is a plus.

As an Farrell's a Client Success Associate, you can expect to perform the following duties :

• Foster Farrell's Community, Culture, and Values.
• Create a positive and inclusive environment, fostering a sense of community.
• Champion hospitality standards, ensuring exceptional service to both members and staff.
• Inspire and lead students to uphold high standards and core values.

Leading shift operations :

Sales / Marketing :

Schedule :

Compensation & Benefits

About Us

Farrell’s combines energizing fitness classes, proven nutritional counseling, and continuous motivation to help our members make lasting changes to their health, appearance, and fitness level in just 10 weeks!

Over our 20-year history, we have helped transform the lives of tens of thousands of members nationwide. Our members have made incredible physical transformations, but more importantly, they've transformed their mindset, and often find the courage to go after goals and dreams they never thought possible. Our Client Success Associates  play an integral role in our members' successes.

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