Shift Supervisor (Madison Heights)

Department : Operations

Job Title : Shift Supervisor

Reporting to : General Manager

FLSA Status : Non-Exempt

Date Prepared : April 3rd , 2025

Job Summary :

The Shift Supervisor supports the Restaurant General Manager by controlling production targets of a Tasty Chick'n restaurant in support of the Brand Vision and Mission while role modeling Tasty Chick'n's Guiding Values. The Shift Supervisor ensures compliance with company standards in all areas of operations, including customer service, food safety, facilities maintenance, and financial accountability. This role accomplishes these objectives by training, coaching, and supporting A+ talent to achieve key results in People, Customer, Sales, and Profit.

Essential Duties and Responsibilities :

People

• Demonstrate Tasty Chick'n's Guiding Values while assisting the Restaurant General Manager in building high-performing employees by training, coaching, and recognizing A+ talent utilizing Tasty Chick'n's tools and processes.
• Execute the Performance Management process consistently to ensure employees are set up for success and held accountable.
• Partner with the Restaurant General Manager to resolve all employee relations activities while maintaining legal compliance in the restaurant.

Customer

Sales

Profit

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements :

Education :

Experience

Skills Development

Flexibility

Knowledge / Skills / Abilities :

Skills :

Physical Requirements :

Hazards :