A company is looking for an Associate, Revenue Cycle Case & Escalation Management.
Key Responsibilities
Manage complex issues and escalations to resolution using the CRM platform
Develop plans with tasks and timelines, prioritizing work effectively
Contribute to team learning and share best practices with peers
Required Qualifications
Experience in medical billing or US healthcare, or ability to quickly learn foundational concepts
Bachelor's degree or equivalent experience
Customer-centric mindset with empathy and collaboration skills
Proficient in project management and task prioritization
Knowledge of coding systems and medical terminology
Revenue Cycle Management • Omaha, Nebraska, United States