Lead Research Advisor

A company is looking for a Lead Research Advisor to enhance customer success through research expertise.

Key Responsibilities

Train and educate customers on platform functionality and methodology to drive adoption

Consult with customers to provide tailored research design recommendations

Manage a team of Research Advisors and oversee high-impact research projects

Required Qualifications

5+ years of experience in research, preferably in a Customer Success or consulting role

Experience leading complex qualitative research engagements

1+ years of experience in a people management role

BA / BS degree in a relevant field or equivalent work experience

Proven ability to drive product adoption and maximize customer lifetime value