Qualified Professional (IDD)

Covenant Case Management ServicesCary, NC, US

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Job Description

Covenant Case Management Services is seeking an energetic and compassionate Qualified Professional with experience in intellectual and developmental disabilities (I / DD) to lead a team providing support to individuals in the Raleigh area. You will play a pivotal role in ensuring high-quality service delivery, fostering positive relationships, and advocating for the individuals we serve.

Responsibilities :

Team Leadership : Oversee and supervise direct care staff, ensuring their effectiveness and adherence to best practices.
Staff Management : Manage staffing schedules, provide guidance, and ensure adequate staffing coverage.
Service Coordination : Coordinate and provide quality services, ensuring they align with CCMS goals and individual needs.
Relationship Building : Establish and maintain positive relationships with MCOs, collaborating agencies, and families.
Assessment and Planning : Conduct person-centered assessments, develop functional and measurable goals, and create individualized support plans.
Training and Development : Train staff on client-specific needs, ISPs, and related information.
Administrative Tasks : Ensure timely submission of authorizations, complete progress reports, participate in audits,and review documentation.
Advocacy : Advocate for individuals and their families to ensure they receive necessary services.
Data Analysis : Review data and billing to ensure accuracy and compliance.
Supervision and Training : Conduct monthly supervision meetings, provide training, and ensure compliance with policies and procedures.
On-Call Services : Be available for on-call crisis services as scheduled.
Quality Assurance : Implement performance improvement measures and ensure compliance with program standards.
Compliance : Ensure staff and contractors adhere to company policies and procedures.
Community Engagement : Represent CCMS in community activities and participate in interagency meetings.
Consent : Obtain necessary consents from individuals and legally responsible persons.
Staff Support : Assist with staff recruitment and training, and provide support during urgent situations.

Qualifications :

Qualified Professional : Meet the North Carolina definition of a Qualified Professional (see qualifications below).

Experience : Have at least two years of supervisory and management experience, as well as two years of experience working with individuals with I / DD.

Skills : Demonstrate excellent communication, leadership, adaptability, and problem-solving skills.

Resources : Have reliable access to internet and cell phone and reliable transportation

Knowledge : Have a working knowledge of the behavioral sciences and allied disciplines related to I / DD.

Physical Requirements : Be able to lift up to 50 pounds.

Qualifications for a Qualified Professional :

Hold a license, provisional license, certificate, registration, or permit issued by a governing board regulating a human service profession.

Have a graduate degree in a human service field with one year of experience.

Have a bachelor's degree in a human service field with two years of experience.

Have a bachelor's degree in any field with four years of experience.

Benefits :

Competitive salary

Opportunities for professional growth and development

Supportive work environment

Hybrid Role

Equal Opportunity Employer : Covenant Case Management Services is an equal opportunity employer and values diversity. We are committed to providing a welcoming and inclusive environment for all employees.

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Qualified Professional • Cary, NC, US