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Donor Resources Coordinator

Donor Resources Coordinator

MRA Recruiting ServicesMilwaukee, WI, US
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Donor Resources Coordinator

Join Acts Housing in our mission to break down barriers to homeownership. We are seeking a detail-oriented Donor Resources Coordinator to support our fundraising efforts through strong administrative, logistical, and database support. This behind-the-scenes role is key to ensuring that every donor and prospect experiences exceptional service and care. If you are passionate about making a difference and thrive in organized, fast-paced environments, this may be the perfect opportunity for you! As a Donor Resource Coordinator, you can expect to be :

  • Maintain data hygiene of donor records within Salesforce, from entering information to documenting new prospects / donors with high attention to detail and accuracy
  • Process intake, recording, coding, and acknowledgment of donation types through mail, online, and EFT channels
  • Manage our GiveLively donation platform, all things from reports, to campaigns, and data flow to our CRM
  • Reconcile all gifts with the finance department, including ACH processing, gift report reviews, monthly finance reconciliations, and annual audit support
  • Coordinate all fundraising event logistics, from communications to venues, caterers, transportation, audio / visual, and other event needs
  • Manage, in cooperation with the Marketing team, registration for donor events from confirmation and communications to special request accommodations, and other services
  • Manage the stewardship process, including Board and Committee stewardship assignments and accountability
  • Coordinate administrative functions such as mailings, creating registration lists, making event name tags, and maintaining content libraries
  • Run reports out of Salesforce to support strategic planning, donor engagement activities, and fundraising campaigns
  • Manage the fundraising content catalog and prepare materials for donor meetings ahead of time

The experience needed for this role includes :

  • High school diploma or GED equivalent
  • Minimum 1-3 years' experience in an administrative or customer service setting
  • Database / CRM experience (Salesforce preferred)
  • Must demonstrate excellent verbal and written communication skills
  • Track record of effectively managing highly detailed and confidential assignments
  • Strong written and verbal communication skills
  • Proven ability to handle confidential, detail-heavy tasks with discretion
  • Ability to work evenings and weekends, as workload requires, is necessary
  • Benefits : Acts Housing provides a competitive pay and benefits package, including health, dental, and 401K with employer contribution. Acts Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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    Resource Coordinator • Milwaukee, WI, US

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