Senior Manager, Fulfillment Learning & Development

Senior Manager, Fulfillment Learning & Development

At Flexport, we're transforming global logistics and that transformation starts on the warehouse floor. As Senior Manager, Fulfillment Learning & Development, you'll architect the programs that shape the knowledge, safety, and skills of thousands of associates across our fulfillment network.

This role is foundational to our strategy of building a world-class operations team. You'll design, deploy, and scale best-in-class onboarding, training, safety, and development mechanisms from Day 1 through long-term career growth. Your work will ensure every associate and frontline leader is equipped to execute safely, consistently, and with operational excellence.

What You'll Own

End-to-End Onboarding & Training

• Launch a best-in-class Day 1 New Hire Orientation, building a consistent foundation across all sites.
• Create a progressive Day 130 training schedule aligned to site readiness, role complexity, and productivity milestones.
• Build and scale a Train-the-Trainer and Ambassador Program to drive peer mentorship, skills transfer, and cultural onboarding.

Safety, Compliance & Process Audits

Knowledge & SOP Management

Learning Systems & Capability Development

Tools, Tech & Mechanism Implementation

What You Bring

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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