Assistant Store Manager
Are you a natural leader with a night owl energy? We're looking for an Assistant Store Manager to lead our third shift (8pm - 4am)! Step into a leadership role where you'll guide a strong overnight team, keep operations running smoothly, and create amazing guest experiences while most of the world is asleep.
If you're ready to grow your leadership skills, build a tight-knit crew, and own the overnight hours, apply today and make your mark as a key leader on our team!
The Assistant Store Manager is responsible for supporting the Store Manager in staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, supports a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Assistant Store Manager exemplifies Scooter's Coffee core values.
Essential Duties & Responsibilities
- Ensure consistent and quality customer experience through execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience
- Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
- Support Store Manager in interviewing, training, and developing staff to demonstrate all company standards in customer experience and operations
- Support ongoing performance feedback and development for staff members, in partnership with the Store Manager
- Maintain accountability in employees using progressive discipline process; partner with Store Manager
- Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
- Maintain company standards in personal and store sales / performance metrics
- Encourage and support full team participation in setting store goals
- Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
- Maintain awareness of daily, weekly, and quarterly financial reports
- Maintain accountability for store operations including but limited to ordering, scheduling and inventory counts.
Qualifications
Ability to effectively teach and lead othersExcellent communication and interpersonal skillsPassion for working with peopleEnergetic, fast-paced, flexible work styleAbility to work cooperatively in a team environmentStrong problem-solving, multi-tasking, and administrativeAbility to anticipate and respond to customer needsAbility to work a full-time, flexible schedule1+ years of supervisory experience in a restaurant or retail environmentEmbody and model core roles and mission statement of Scooter's CoffeeDetail orientated and self motivatedAbility to work in a fast paced environment and handle multiple dutiesAbility to raise, lower and carry objects up to 50 pounds occasionally throughout a dayAbility to stand in an upright position without walking more than three consecutive steps occasionallyAbility to walk more than three consecutive steps for extended periods of timeAbility to hear, see and speak within a loud environmentAbility to stoop and climb occasionally throughout a dayAbility to work with hands on one- and two-handed activities constantly throughout a dayRegular and predictable attendanceDisclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.